I've recently hit the exact same problem. Have you had any success since
then with resolving this? I did some poking around and made a bit of
progress, but still no solution.
The Data Manager page under Run Data Manager Tools contains URLs like this:
Loading that URL results in an attempted load of:
Which results in a 404 error. I believe the escaping of the slashes is
accidental, as the they are in the path and not in parameters. Changing the
%2F to / as shown here:
results in the URL being found and you get back a bunch of JSON about the
tool. I tried looking in the Galaxy code to see if I could quickly
determine where the /root controller is, but I wasn't successful. Perhaps
this is now enough information that one of the developers might be able to
On Mon, Apr 11, 2016 at 9:55 AM, Scott Szakonyi <scott.b.szakony...@nd.edu>
> I'm having an odd problem after updating to the latest version of Galaxy.
> My users prepare data for analysis using data manager tools, such as
> "data_manager_bwa_mem_index_builder". When an attempt is made to run one of
> these tools, a pop up window opens stating "Tool request failed" and
> underneath "Uncaught error". I've pored over all the Galaxy system logs and
> can't find anything that might indicate what is happening. I've uninstalled
> and reinstalled the data manager tools, restarted both the Galaxy service
> and the server, to no avail. I get this same error with any installed data
> manager, yet all the standard tools are executing correctly and don't seem
> to be having any issues.
> If anyone can offer some insight or suggestions for resolving this issue,
> I'd be most appreciative.
> Best regards,
> Scott B. Szakonyi
> Research Programmer
> *Center for Research Computing*
> 107 Information Technology Center
> Notre Dame, IN 46556
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