Hi all - I'm having a problem with a user account and Galaxy getting
confused with it being internal vs external.
When we first set up galaxy, we were using Galaxy's internal authentication
system. This worked well but all our users then had another password to
keep track of.
We activated external user authentication a few months ago and it works
fine for us.
This user hasn't logged in since and recently tried but is unable to.
I discovered her account in Galaxy appears as an internal account eg
created before we were using external authentication. Now that we have
external authentication, Galaxy doesn't recognize her and she gets the
user_disabled page whenever she tries to log in.
Is there a way I can change her account in Galaxy from being an internal to
an external account?
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