Sorry, missed your other questions...
external authentication via apache...yes. Its working well for us.
The userid is the same. I'm clearly missing something. I need to find in
the code where this is and add some debugging statements.
On Wed, Sep 7, 2016 at 12:15 PM, Hans-Rudolf Hotz <h...@fmi.ch> wrote:
> Hi Ryan
> Are you doing external authentication via apache?
> if so, I suggest to change the value in the 'external' column from 'f' to
> 't' in the galaxy_user table.
> also, check, whether the e-mail used is really the same as the one coming
> from your external authentication system.
> However, be very careful, whenever you manually interact with the Galaxy
> PostgreSQL database. Make sure you have an up-to-date back-up.
> Hope this helps,
> On 09/07/2016 05:27 PM, Ryan G wrote:
>> Hi all - I'm having a problem with a user account and Galaxy getting
>> confused with it being internal vs external.
>> When we first set up galaxy, we were using Galaxy's internal
>> authentication system. This worked well but all our users then had
>> another password to keep track of.
>> We activated external user authentication a few months ago and it works
>> fine for us.
>> This user hasn't logged in since and recently tried but is unable to.
>> I discovered her account in Galaxy appears as an internal account eg
>> created before we were using external authentication. Now that we have
>> external authentication, Galaxy doesn't recognize her and she gets the
>> user_disabled page whenever she tries to log in.
>> Is there a way I can change her account in Galaxy from being an internal
>> to an external account?
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Please keep all replies on the list by using "reply all"
in your mail client. To manage your subscriptions to this
and other Galaxy lists, please use the interface at:
To search Galaxy mailing lists use the unified search at: