Hello Fatih,

Yes, the public main server was down for a short period this morning. It is now back up.


The cluster is fine and running with a full queue. I do not see any of your jobs, perhaps they completed overnight? If any ended with an unexpected error, then please start a rerun.

Very sorry for the inconvenience,

Jen
Galaxy team

On 6/21/12 6:41 AM, Fatih Ozsolak wrote:
Hi Jennifer,

I cannot seem to access the galaxy website. can you please check?

Thanks,
fatih

On Wed, Jun 20, 2012 at 10:43 PM, Jennifer Jackson <j...@bx.psu.edu <mailto:j...@bx.psu.edu>> wrote:

    Hello Fatih,

    I found five jobs under your account in the NGS cluster queue. Job
    processing is normal - the Galaxy main instance is just very busy
    today. Your jobs will process in the order that they were queued
    (the size of the jobs does not impact how long it takes for them
    to begin to run, only when they where started with respect to
    other jobs and how long those earlier jobs take to complete).
    There are substantial resources dedicated to the public instance,
    so I would expect your jobs to begin to process within the next 24
    hrs (at the latest).

    If your work is urgent, a cloud instance is the recommended
    alternative:
    http://getgalaxy.org/cloud

    Best,

    Jen
    Galaxy team


    On 6/20/12 6:44 PM, Fatih Ozsolak wrote:
    Hi,

    I submitted Bowtie and BWA alignment jobs on two relatively small
    fastq files, and the jobs still appear as gray after multiple
    hours. can you please check and see if the system if functioning
    properly?

    thanks,
    fatih


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--
Jennifer Jackson
http://galaxyproject.org



___________________________________________________________
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