Hello Delong ZHOU,

On 6/7/13 8:23 AM, Delong, Zhou wrote:
Hello,
I'm using the main galaxy server to analyse some data and then I got this messege: An error occurred while getting updates from the server. Please contact a Galaxy administrator if the problem persists.


This message indicates that the server is busy. Usually waiting a few minutes and trying again is the solution. If the message still comes up, then wait a bit longer between attempts - the server is still busy.

I was uploading data from my computer since yesterday morning and it seems to take forever to accomplish. After one of my reads is uploaded I used the groomer tool on this dataset and then I got this messege. I tried the reflesh bottom on the right pannal severial times and I got the same messege each time.

You can access to my history here:
https://main.g2.bx.psu.edu/u/zhoud/h/knockdown
I see that the 'Fastq Groomer" is running now on the one fully loaded dataset now, which is good.

Besides, is it possible to show the grade of progress of uploading?
If you switch to using FTP, upload progress can be tracked through a client.
http://wiki.galaxyproject.org/FTPUpload

General upload help:
http://wiki.galaxyproject.org/Support#Trouble_loading_data

Best,

Jen
Galaxy team


Thanks,
Delong ZHOU


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___________________________________________________________
The Galaxy User list should be used for the discussion of
Galaxy analysis and other features on the public server
at usegalaxy.org.  Please keep all replies on the list by
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use the Galaxy Development list:

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