Hello Emmanuelle,

I just tested FTP upload and is was fine. The problem is the server name, it is now: usegalaxy.org

Same credentials, email and password.

It is difficult to diagnose the URL loading method issue without an example. If this is still a problem today, you can send a URL and we can provide feedback.



Galaxy team

On 1/21/14 3:54 AM, Emmanuelle Lerat wrote:
Hello everyone

I am trying to upload files on galaxy main since yesterday and I can't get it work.

The files I want to upload are RNAseq fastq files from ENCODE (about 8 Go in size). So I first tried to use the http address of the files. The job is running forever but without finishing and without error message.

I also tried using FTP but in that case, I could not connect to the main.g2.bx.psu.edu server (I get the message "ECONNREFUSED - Connection refused by server"). I am using my email address as login (the same as for galaxy login) and the same password.

Do I do something wrong or is there a global problem?

Thank you in advance for your help.



Jennifer Hillman-Jackson

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