Hi Jim and Che,
 I know that Del offers a build or pick your own PC option, but when you 
get a really good look under the hood you still find areas that Del will 
go really cheap on even though you are picking out your own system 
specs. just the nature of a major manufacturer doing it rather than 
yourself. Even the build your own option is there if you specify say a 
120 GB hard drive unless you give them name make and mottle they will 
put in whatever they have in stock. They are for the person wants a 
computer built for them, but isn't to technical to give them a 5 page 
tech sheet of every chip, make, and mottle to go into the box. I think 
Del would come to hate me as I would be telling them what to put in it 
and how to make it. <Grin>
One personal example with dealing with the Del build your own optional 
computers I had to work on a computer. When I got there I found Del had 
put the wrong fan in the system for the processor. As a result the 
processor was over heating was burning itself up. Ordering and replacing 
the processor fan with a bigger and better known name brand one fixed 
the problem. This was the fault of Del, and I charged allot less then 
Del were likely to just to fix their own screw up.
As for Del's tech support since being outsourced to India I have heard 
nothing but complaints about them. I haven't delt with them directly 
myself, but from what I have heard they usually don't know their rear 
from a hole in the ground. That is if you and they can communicate 
without language issues coming up.


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