I'm particularly unhappy since I had been very happy with my GB-100 which was fine for us and a couple of years ago I was told that we could not get maintenance on it any longer. We therefore bought a GB-1000 intending to keep the GB-100 for backup. (We had too many connections for the low-end boxes.) We've ended up keeping the GB-100 as our primary firewall since it has proved more reliable and easier to handle for my staff.
Now it appears that we could not even get maintenance on the GB-1000 in future without an upgrade to features we do not need on a box that has turned out to be less functional for us than the older box. I've loved the Gnat-Box, but suspect that I will be looking at one of the newer and cheaper options from another vendor if we have to replace our systems. . . E. L. Wimett Patriots Point Development Authority -----Original Message----- From: Richard Ashley [mailto:[EMAIL PROTECTED] Sent: Monday, July 12, 2004 11:50 AM To: [EMAIL PROTECTED] Subject: RE: [gb-users] GB-1000 retrofit program "after a life span of five years, support for the GB-1000 will end June 30, 2005." So if you don't retrofit, you get another year of support, and that's it. If you do decide to retrofit, you can pay a given amount and be without a firewall for 10-14 business days, or pay twice as much for a refurbished GB-1000 that they will cross ship so you don't suffer any downtime. So there are your choices. Personally, I'm not very happy with any of them. -----Original Message----- From: Steve Clarke [mailto:[EMAIL PROTECTED] Sent: Monday, July 12, 2004 11:12 AM To: [EMAIL PROTECTED] Subject: RE: [gb-users] GB-1000 retrofit program > To be honest I feel that being asked to splash out on a > retrofit programme, with a nice bit of blackmail thrown in, > for an expensive piece of hardware a couple of years old is > an absolute joke. Consequently we'll be looking for an > alternative to our GB-1000 from a company that may actually > support the hardware for longer than a couple of years. > Its not everyday I reply to myself but circumstances merit so bear with me. Since I posted the above I've been contacted by Geoff Phillips of GSS regarding the initial information we received on the GB-1000 retrofit. While the original information conveyed the impression that continued support for the GB-1000 was conditional on the retrofit it is a relief to know that this is not the case, and the retrofit does not appear to be ploy to push upgrading to the GB-1200 - which was again my impression from the original information. It would have been nice however to have the retrofit covered by maintenance agreement, but there are many ideal things in the world that never happen and life goes on. -------------------------------------------- Steve Clarke Computer Services Manager Human Reproductive Sciences Unit (MRC) Centre for Reproductive Biology Chancellor's Building 46 Little France Crescent Edinburgh EH16 4SB Tel: +44 (0)131 242 6404 Fax: +44 (0)131 242 6409 -------------------------------------------- ********************************************************************** MAIL SCANNED BY MAILSCAN ANTI-VIRUS SOFTWARE ********************************************************************** ------------------------------------------------------ To unsubscribe: [EMAIL PROTECTED] For additional commands: [EMAIL PROTECTED] Archive: http://archives.gnatbox.com/gb-users/ ------------------------------------------------------ To unsubscribe: [EMAIL PROTECTED] For additional commands: [EMAIL PROTECTED] Archive: http://archives.gnatbox.com/gb-users/ ------------------------------------------------------ To unsubscribe: [EMAIL PROTECTED] For additional commands: [EMAIL PROTECTED] Archive: http://archives.gnatbox.com/gb-users/
