Charta is interested to be listed as experienced provider if gdal.org will ever add info about commercial support.

Nevertheless, I think this item has to receive more attention, considering at least: * the license of GDAL. Using MIT license means being expecially open to commercial usage. I don't know if this is really consequential with selecting a group of commercial providers instead of being agnostic about usage of the code and technology created (I don't agree with this, but...); * usually support means choice between several tools and technologies, being a core contributor could mean some bias about recurring to a specific tool. Being listed as such could become a double-edged sword; * any evaluation aobut support should be based on the help provided to the user and not about the contribution to the project. The client shoud be able to choose if he needs "broad" or "focused" support, if he needs new developments or better integration and so on. Listing experiences or specialisation (geodatabases, remote sensing and so on) could be more useful.

Even's case is noteworthy, because he is more than a "Core contributor", but a project leader for GDAL. When his affiliation to École des Mines changed to his own company, Spatialys, I thought this was a very good move because he could more easily provide consulting services to commercial entities. Maybe his visibility as a prominent person in this community is already warranted, I understand that his proposal is addressed to others, but I think gdal-dev is about developing, although the list provides a lot of help to users, is this the right place?
c

On Thu, Aug 20, 2014 at 10:02:35 PM, Even Rouault wrote:

    Date: Wed, 20 Aug 2014 22:02:35 +0200
    From: Even Rouault <[email protected]>
    To: "[email protected]" <[email protected]>
    Subject: [gdal-dev] Adding a "Commercial support" section on gdal.org
            ?
    Message-ID: <[email protected]>
    Content-Type: Text/Plain;  charset="us-ascii"

    Hi,

I'm wondering if there would be a concensus and interest to add a "Commercial support" section on gdal.org. A number of OSGeo projects have such page (see
    [1]), so that wouldn't be completely awkward to have one for GDAL as well.

The OSGeo Service provider database reference 137 companies/individuals that have registered themselves as providing GDAL support ([2]) ! Pretty cool, but I'm wondering how a user not familiar with the project could effectively use
    that list to identify core contributors from casual advanced users.

If we agree for adding a "Commercial support" section, the question is : on
    which criteria do we accept an organization/individual to be listed in the
    section ? We would want them to be as most objective and non debatable as
    possible.
A simple criterion could be anyone who has commit rights (in trunk, not just in a sandbox or customer branch). There are currently 56 SVN committers. That could be strengthened with a minimum number of commits/lines changed during a
    period, but we perhaps don't need that level of complexity.
We could possibly also extend that to entities that provide public support to users through gdal-dev or other public forums (gis.stackexchange, others?).
    Other suggestions ?

    Should we distinguish several categories of actors ?
    - QGIS makes a division between "Core contributors" vs "Contributors".
    GeoServer has "Core contributors", "Experienced providers" and "Additional
    services" (the last one is populated on service provider request).
    - On the other side, deegree, Geomoose or Geotools simply list them in a
    single section.
The answer likely depends on the number of organizations that would be listed (I guess below 10 we don't need much structure). The difficulty here would be to
    establish the categories and criteria.

So, could entities interested in being listed reply to this email so we can have a better idea of how many would be listed, and if we need more stricter
    criteria or several categories ?
    As far as I'm concerned, Spatialys would be interested.

    Best regards,

    Even

[1] Non exhaustive list of OSGeo projects with a commercial support section :
    http://geoserver.org/support/
    http://www.geomoose.org/info/commercial_support.html
    http://docs.geotools.org/latest/userguide/welcome/support.html
    http://wiki.deegree.org/deegreeWiki/GettingSupport
    http://qgis.org/en/site/forusers/commercial_support.html

[2] OSGeo Service Provider catalog with entities declaring GDAL expertise :
    http://www.osgeo.org/search_profile?SET=1&MUL_TECH[]=00013


    --
    Spatialys - Geospatial professional services
    http://www.spatialys.com


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