Hi all, Just wanted to see if anyone had knowledge or insight into this Gears installation problem.
Dave Viner On Mar 19, 11:18 pm, dviner <[email protected]> wrote: > Hi, > > I have a user who can't seem to install Gears properly. Whenever she > goes tohttp://gears.google.com, it shows that gears is not > installed. She gets the following error after download: > > "The installer encountered error 1601: The windows installer service > could not be accessed. This can occur if the windows installer is not > correctly installed. Contact your support personnel for assistance." > > She reports that there is a folder in her C: drive named Google Gears. > > I've had several users complain about installation failing on Vista. > Are there known workarounds or tests that I can use to debug these > problems? Does anyone have solutions to this particular 1601 issue? > > Thanks > Dave Viner
