Hi, I have users experiencing 2 different installation problems with Gears.
First, a user is receiving a 1603 error message when installing Gears: "The installer encountered error 1603: Fatal error during installation.". In searching the group, I see that one suggestion is to look for a file names gears-win32-opt.msi.log in C:\Program Files \Google\Update\Download immediately after failed install. However, the message suggesting that is 2 years old, so I'm not sure that the current version of Gears would have the same location or filename. Is there a different debugging/verbose logging location for failure messages? Second, several users (also all windows users) are experiencing a problem whereby Gears appears to be installed in the control panel, but when they go to http://gears.google.com, it reports that Gears is not installed. We've tried removing the installation, rebooting, and reinstalling - but the problem seems to continue to occur. How can I fix this? Thanks Dave Viner
