Hello.

I am receiving bugs reports on several Gears errors that I can't
figure it out how to fix.

First of all, I did extensive testing of my application on all
supported platform and can't reproduce any of those and also is
working fine for 95% of the users (maybe more than that), but I am
still getting strange error reports.

I will put those here, maybe someone can point me on the right
direction:

1.Gears initialization failure. : Error - Internal Error: desktop/
desktop_linux.cc Line 174

The error is triggered when is trying to create the desktop icon, by
calling createShortcut on desktop class. I can't reproduce this error,
but I am getting quite a lot of bug reports on that. Only useful thing
that I found in logs is the user agent:

HTTP_USER_AGENT : Mozilla/5.0 (X11; U; Linux i686; it; rv:1.9.0.10)
Gecko/2009042523 Ubuntu/9.04 (jaunty) Firefox/3.0.10

2. Gears initialization failure. : Error - TypeError: Cannot call
method 'apply' of undefined

I don't have any other useful information on this one, maybe user
agent can help:

HTTP_USER_AGENT : Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US)
AppleWebKit/525.19 (KHTML, like Gecko) Chrome/1.0.154.59 Safari/525.19

3.  Gears initialization failure. : Error - Error initializing
ResourceStore.

Again, not much information on this, but the user agent:

HTTP_USER_AGENT         : Mozilla/5.0 (Windows; U; Windows NT 5.1; en-
US) AppleWebKit/525.19 (KHTML, like Gecko) Chrome/1.0.154.59 Safari/
525.19

4. Gears initialization failure. : Error - Couldn't open SQLite
database.

This is the most often error that I get, I did lot of research, even
posted here a while ago about that:
http://groups.google.com/group/gears-users/browse_thread/thread/230da61e96f93a66/4c1ad1c5a6a2a08f?hl=en&q=#4c1ad1c5a6a2a08f,
but no solution yet


If anyone ever had any of those and found a solution and can point me
in some direction, please do it.
And to be more clear:
I can't reproduce those errors, I don't know anyone who can and I
don't have access to any of the environments where those errors
appear. I have a system on my application that catch any error and
sends an email to me with the error text and some standard environment
logs (like user agent).

My application have more than 100 000 users and I get several of those
error emails, it's a tiny percent that I would never known if I
haven't the error mailing system in place, but now that I know i want
to find a way to get rid of or at least know the exact cause of the
problem.

Thanks for your time reading this
Eduard

Reply via email to