As for user support....I say.... I had a recent...ok last year... issue with altera and their software that wouldn't run due to lisence issues on anything other then a windows nt 3.5 system. I chased down the issue and found that the lisencing software from globe trotter/macro media that needed upgrading. It should have been an easy fix but it took months... the only pc i could get the shit ^h^h^h^h software to run on was a 166Mhz laptop that had the right version of MS NT running on it. So you want to tell me about customer support? Give me an online open source user group any day!
Steve Meier
John Eaton wrote:
Ales Hvezda wrote:
Hi All,
Thought I'd pass this along:
http://www.eedesign.com/news/showArticle.jhtml?articleId=55301354
Many thanks to all who contribute and use gEDA.
-Ales
Good article.
It always irk's me when someone says that Open Source isn't "professional caliber" or lacks user support. CAD software is complex and everyone has bug's and anomilies. gEDA is no worse than some of the stuff I had to pay for. Commercial vendors are always trying to cram in more new features and want to lock in their users . Open source is much more aligned with the end user's best interest and doesn't play those games.
I have had supported comercial software where you call them and say "your tool doesn't work when I do this" and they respond " don't do that".
John Eaton
