Memangnya siapa yang bilang dibawah? apakah mungkin kunyuk yang ngomong?
kutipan:Arti “privatization” dari ilmu bisnis dimanapun diseluruh dunia adalah 
hanya 1: delisting dari bursa yang artinya berubah dari public company menjadi 
private company. Arti privatisasi dan atau swastanisasi yang digunakan oleh 
banyak orang Indonesia itu salah kaprah dari kaidah ilmu bisnis. Ente dan 
banyak orang Indonesia itu tidak 
tahu!https://groups.yahoo.com/neo/groups/GELORA45/conversations/messages/194831


---In GELORA45@yahoogroups.com, <nesare1@...> wrote :

Siapa yang bilang HBR salah dan gak ngerti bisnis?Ane bilang ente yang salah 
dan gak ngerti bisnis! 2 pemenang nobel yang baru 2016 juga menggunakan istilah 
privatization dalam mengartikan perpindahan hak kepemilikan dari pemerintah ke 
swasta (non pemerintah). Ini konteksnya perusahaan milik pemerintah 100% 
dimiliki oleh pemerintah! Kalau perusahaan pemerintah itu sudah go public 
(artinya pemerintah sudah tidak memiliki saham2nya semuanya alias100% lagi), 
istilah privatisasi itu sudah tidak benar. Kenapa salah? Karena perusahaan 
pemerintah yang sudah go public itu sudah dimiliki oleh non pemerintah (rakyat 
dan asing). Bagaimana bisa disebut privatisasi/swastanisasi lagi? Wong 
perusahaannya sudah dimiliki oleh swasta/non pemerintah!!!  Nesare  From: 
GELORA45@yahoogroups.com [mailto:GELORA45@yahoogroups.com] 
Sent: Monday, October 10, 2016 4:54 PM
To: GELORA45@yahoogroups.com
Subject: [GELORA45] Does Privatization Serve the Public Interest?  Dari Harvard 
Business Review, kalau HBR juga dibilang salah dan nggak ngerti bisnis ya nggak 
tahulah.--- 
https://hbr.org/1991/11/does-privatization-serve-the-public-interest ECONOMY
Does Privatization Serve the Public Interest?
   
   - John B. Goodman
   - Gary W. Loveman
FROM THE NOVEMBER-DECEMBER 1991 ISSUEFor decades prior to the 1980s, 
governments around the world increased the scope and magnitude of their 
activities, taking on a variety of tasks that the private sector previously had 
performed. In the United States, the federal government built highways and 
dams, conducted research, increased its regulatory authority across an 
expanding horizon of activities, and gave money to state and local governments 
to support functions ranging from education to road building. In Western Europe 
and Latin America, governments nationalized companies, whole industries, banks, 
and health care systems, and in Eastern Europe, communist regimes strove to 
eliminate the private sector altogether.Then in the 1980s, the tide of public 
sector expansion began to turn in many parts of the world. In the United 
States, the Reagan administration issued new marching orders: “Don’t just stand 
there, undo something.” A central tenet of the “undoing” has been the 
privatization of government assets and services.According to privatization’s 
supporters, this shift from public to private management is so profound that it 
will produce a panoply of significant improvements: boosting the efficiency and 
quality of remaining government activities, reducing taxes, and shrinking the 
size of government. In the functions that are privatized, they argue, the 
profit-seeking behavior of new, private sector managers will undoubtedly lead 
to cost cutting and greater attention to customer satisfaction.This newfound 
faith in privatization has spread to become the global economic phenomenon of 
the 1990s. Throughout the world, governments are turning over to private 
managers control of everything from electrical utilities to prisons, from 
railroads to education. By the end of the 1980s, sales of state enterprises 
worldwide had reached a total of over $185 billion—with no signs of a slowdown. 
In 1990 alone, the world’s governments sold off $25 billion in state-owned 
enterprises—with continents vying to see who could claim the privatization 
title. The largest single sale occurred in Britain, where investors paid over 
$10 billion for 12 regional electricity companies. New Zealand sold more than 7 
state-owned companies, including the government’s telecommunications company 
and printing office, for a price that topped $3 billion.Developing countries 
have been quick to jump on the privatization bandwagon, sometimes as a matter 
of political and economic ideology, other times simply to raise revenue. 
Argentina, for example, launched a major privatization program that included 
the sale of its telephone monopoly, national airline, and petrochemical company 
for more than $2.1 billion. Mexico’s aggressive efforts to reduce the size and 
operating cost of the public sector have resulted in proceeds of $2.4 
billion.Over the next decade, privatization is likely to be at the top of the 
economic agenda of the newly liberated countries in Eastern Europe, as well. 
Czechoslovakia, Hungary, and Poland are all committed to privatization and are 
in the process of working out the legal details. The most extensive change thus 
far has taken place in what was the German Democratic Republic. In 1990 alone, 
the Treuhandanstalt—the public trust agency charged by the German government 
with the task of privatization arranged the sale of more than 300 companies for 
approximately $1.3 billion. The agency still has more than 5,000 companies on 
its books, all looking for buyers.Having migrated around the world, 
privatization has also changed venue in the United States, from the federal 
government to state and local governments. Over 11 states are now making use of 
privately built and operated correctional facilities; others plan to privatize 
roadways. At the local level, communities are turning to private operators to 
run their vehicle fleets, manage sports and recreation facilities, and provide 
transit service. In the past several years, more and more state and local 
governments have adopted privatization as a way to balance their budgets, while 
maintaining at least tolerable levels of services.This growth of privatization 
has not, of course, gone uncontested. Critics of widespread privatization 
contend that private ownership does not necessarily translate into improved 
efficiency. More important, they argue, private sector managers may have no 
compunction about adopting profit-making strategies or corporate practices that 
make essential services unaffordable or unavailable to large segments of the 
population. A profit-seeking operation may not, for example, choose to provide 
health care to the indigent or extend education to poor or learning-disabled 
children. Efforts to make such activities profitable would quite likely mean 
the reintroduction of government intervention—after the fact. The result may be 
less appealing than if the government had simply continued to provide the 
services in the first place.Overriding the privatization debate has been a 
disagreement over the proper role of government in a capitalist economy. 
Proponents view government as an unnecessary and costly drag on an otherwise 
efficient system; critics view government as a crucial player in a system in 
which efficiency can be only one of many goals.There is a third perspective: 
the issue is not simply whether ownership is private or public. Rather, the key 
question is under what conditions will managers be more likely to act in the 
public’s interest. The debate over privatization needs to be viewed in a larger 
context and recast more in terms of the recent argument that has raged in the 
private sector over mergers and acquisitions. Like the mergers and acquisitions 
issue, privatization involves the displacement of one set of managers entrusted 
by the shareholders—the citizens—with another set of managers who may answer to 
a very different set of shareholders.The wave of mergers and acquisitions that 
shook the U.S. business community in the late 1980s was a stark demonstration 
that private ownership alone is not enough to ensure that managers will 
invariably act in the shareholders’ best interests. The sharp increase in 
shareholder value generated by most of the takeovers was the result of the 
market’s anticipation of improvements in efficiency, customer service, and 
general managerial effectiveness—gains which might, for example, come from the 
elimination of unnecessary staff, the cessation of unprofitable activities, and 
improvements in incentives for managers to maximize shareholder value. In other 
words, the gains from takeovers were the result of the anticipated removal of 
managerial practices commonly thought to characterize public sector management. 
The lessons from this experience are directly applicable to the debate over 
privatization: managerial accountability to the public’s interest is what 
counts most, not the form of ownership.Refocusing the discussion to analyze the 
impact of privatization on managerial control moves the debate away from the 
ideological ground of private versus public to the more pragmatic ground of 
managerial behavior and accountability. Viewed in that context, the pros and 
cons of privatization can be measured against the standards of good 
management—regardless of ownership. What emerges are three conclusions:1. 
Neither public nor private managers will always act in the best interests of 
their shareholders. Privatization will be effective only if private managers 
have incentives to act in the public interest, which includes, but is not 
limited to, efficiency.2. Profits and the public interest overlap best when the 
privatized service or asset is in a competitive market. It takes competition 
from other companies to discipline managerial behavior.3. When these conditions 
are not met, continued governmental involvement will likely be necessary. The 
simple transfer of ownership from public to private hands will not necessarily 
reduce the cost or enhance the quality of services.
The Privatization Debate
Privatization, as it has emerged in public discussion, is not one clear and 
absolute economic proposition. Rather it covers a wide range of different 
activities, all of which imply a transfer of the provision of goods and 
services from the public to the private sector. For example, privatization 
covers the sale of public assets to private owners, the simple cessation of 
government programs, the contracting out of services formerly provided by state 
organizations to private producers, and the entry by private producers into 
markets that were formerly public monopolies. Privatization also means 
different things in different parts of the world—where both the fundamentals of 
the economy and the purpose served by privatization may differ.One accounting 
of privatization appears in Raymond Vernon’s The Promise of Privatization, a 
comparative analysis of international privatization activities of all sorts. 
According to Vernon’s figures, by the late 1980s, the growth in state-owned 
enterprises in Africa, Asia, Latin America, and Western Europe had generated a 
nonfinancial state-owned sector accounting for an average of 10% of gross 
domestic product, with much higher shares in France, Italy, New Zealand, and 
elsewhere. In many developing countries, state-owned enterprises operated at 
substantial deficits and were responsible for as much as one-half of all 
outstanding domestic indebtedness. In many instances, Vernon says, 
privatization in these countries was driven purely by the public sector’s sorry 
financial condition. As conditions worsened in the early 1980s and credit 
markets tightened significantly, these governments sold off public assets to 
raise cash.Contrary to the skeptics’ assertion that governments won’t sell the 
winners and can’t sell the losers, governments sold off many prized assets in 
the 1980s. The most notable example is in the United Kingdom, where by 1987, 
the Thatcher government had shed more than $20 billion in state assets, 
including British Airways, British Telecom, and British Gas. Sales also ran 
into the billions of dollars in France and Italy, and many less developed 
countries sold off a large portion of their interests in public enterprises.The 
story in the United States has been somewhat different, largely because the 
U.S. government has never had as many assets to privatize. Compare, for 
example, the concentration of public sector employment in other nations to that 
in the United States. In the late 1970s, nearly 7% of employees in other 
developed market economies worked in state-owned enterprises; the comparable 
figure for the United States was less than 2%. Unlike other industrialized 
countries where many of the utilities and basic industries are state-owned—and 
thus ripe targets for privatization—in the United States, the 
telecommunications, railroad, electrical power generation and transmission, gas 
distribution, oil, coal, and steel industries are entirely or almost entirely 
privately owned.If there is a similar privatization phenomenon in the United 
States to the one Vernon describes in developing countries, it is in state and 
local governments where financial conditions in recent years have reached 
crisis proportions. Budgetary shortfalls have induced administrators to 
consider privatization as a means to avoid higher taxes or large cuts in 
services. Touche Ross surveys of state comptrollers in 1989 and city managers 
and county executives in 1987 show that the vast majority of state and local 
governments contract out some services to private providers. The most often 
cited motivation for contracting out was to achieve operating cost savings; 
survey results from city and county administrators suggest that, in nearly 
every case, some cost savings were achieved. The second most often cited reason 
for contracting out was to solve labor problems with unionized government 
employees. Asset sales, on the other hand, were uncommon: only 5 state 
governments of the 31 that responded to the survey had used that approach.A 
second impetus for privatization emerged in the United States in the 1980s. 
Privatization was a central piece of the Reagan administration’s efforts to 
reduce the size of government and balance the budget. A book by former Reagan 
staffer Stuart Butler, Privatizing Federal Spending: A Strategy to Eliminate 
the Deficit, provides an intellectual rallying point for conservative efforts 
to reduce the federal government payroll and put a brake on the growth in 
government spending. Butler argues that private enterprises will cut costs and 
improve quality in an effort to gain profits and compete for more government 
contracts. Government providers, on the other hand, will pursue other 
objectives, such as increased employment or improved working conditions for 
government employees—initiatives that only result in higher costs, poorer 
quality, or both.But most important, Butler contends, is that privatization can 
simply reduce the size of government. Fewer government workers and fewer people 
supporting a larger role for government means less of a drain on the nation’s 
budget and overall economic efficiency.Butler’s arguments for privatization 
find sympathetic ears at the California-based Reason Foundation, which has been 
advocating privatization of both public assets and public services since the 
late 1970s. Using language designed to push the hot button of the average 
taxpayer, the foundation claims: “If your city is not taking full advantage of 
privatization, your cost of local government may be 30% to 50% higher than it 
need be. The costs of state and federal government are also greater without 
privatization.”To the Reason Foundation, the benefits of privatization are 
clear and nearly universal; there seem to be no limits to the type of 
government activities that would benefit from privatization. Its annual report, 
Privatization 1991, considers privatization activities of all sorts around the 
world, always with a uniformly optimistic perspective. The message is clear: 
the shift in ownership or control from public to private hands will necessarily 
lead to cheaper, better services for the citizenry. As its press release 
states: “No service is immune from privatization.”This may sound extreme, but 
there is a practical experience to support its ideologically driven claim. 
Within the United States, an impressive array of cities and local governments 
has made effective use of privatization to improve efficiency, increase 
competition, and reduce expenditures. Consider the case of Chicago. City towing 
crews could not keep up with abandoned vehicles that littered the streets, so 
in 1989, the city government turned to a number of neighborhood companies. The 
private sector operators paid the city $25 per vehicle, which they then sold 
for scrap. What had been a drain on Chicago’s resources turned into a $1.2 
million bonanza. In addition, city crews were freed up to focus their efforts 
on illegal downtown parking.Chicago also found that competition from the 
private sector could create incentives for public managers to be more 
effective. In 1990, city street-paving crews in Chicago were inspired to 
improve their performance when the city government decided to hire private 
contractors to pave adjacent wards. According to Mayor Richard M. Daley, both 
sets of crews began to compete “to see who could do the job faster and 
better.”Of course, all of the evidence is not on one side of the privatization 
debate. The expansion of the private sector into prisons, for example, has 
generated considerable controversy. As John Donahue reports in The 
Privatization Decision: Public Ends, Private Means, corrections departments in 
all but a few states have contracted with private firms to build prisons. And 
over two-thirds of all facilities for juvenile offenders are privately run, 
albeit most on a not-for-profit basis.But in recent years, several large 
corporations have sought to extend the role of the private sector to the 
incarceration of adult criminals. This prospect of private corporations owning 
and operating prisons for adult offenders raises questions of costs and 
competition. As Donahue writes in a separate report on prisons: “Even if 
corrections entrepreneurs somehow succeed in cutting incarceration costs 
through improved management, there is unlikely to be enough competition, in any 
given community, to ensure that cost savings are passed on to the taxpayers, 
particularly after private contractors have become entrenched. Indeed, private 
prison operators insist on long-term contracts which buffer them from 
competition.”Often privatization’s promises vastly exceed its results. In the 
Job Training Partnership Act (JTPA), for example, the federal government 
decided to relinquish most direct responsibility for job training. On the 
surface, the JTPA appears a resounding success: two-thirds of the adult 
trainees found jobs, and over 60% of youth trainees had positive experiences. 
But, JTPA local officials and training contractors can affect their measured 
performance by screening applicants.The problem in the JTPA system is not 
private ownership, but the controls and performance measurements of the private 
owners. With only short-term performance measurements and no enforced 
imperative to create long-term value, JTPA’s statistics give the impression 
that privatization has made much more difference for the employment, earnings, 
and productive capacity of American workers than it actually has.As Donahue 
notes: “It is as if Medicaid physicians were presented with a population of 
patients suffering from complaints ranging from tendinitis to brain tumors, 
were asked to choose two or three percent for treatment, and then were paid on 
the basis of how many were still breathing when they left the hospital.”In 
addition to the problems of insufficient competition and monitoring, there are 
broader objections to the no-holds-barred advocacy of privatization. While 
acknowledging that privatization may make sense on economic grounds, Paul Starr 
argues in his paper, “The Limits of Privatization,” that privatization will not 
always work best. “‘Best’ cannot mean only the cheapest or most efficient,” he 
writes, “for a reasonable appraisal of alternatives needs to weigh concerns of 
justice, security, and citizenship.”Starr also attacks the claim that 
privatization leads to less government. He contends that profit-seeking private 
enterprises servicing public customers will find it in their interests to lobby 
for the expansion of public spending with no less vigor than did their public 
sector predecessors. In other words, privatization introduces a feedback effect 
in which influence on government now comes from the “enlarged class of private 
contractors and other providers dependent on public money.” This influence is 
especially dangerous if private companies skim off only the most lucrative 
services, leaving public institutions as service providers of last resort for 
the highest cost population or operations.It is not hard to find examples of 
undue influence. Michael Willrich’s Washington Monthly article, “Department of 
Self-Services,” describes corrupt contracting practices in Mayor Marion Barry’s 
Washington D.C. administration that led to several investigations, trials, and 
convictions. Willrich claims that Rasheeda Moore, Barry’s former girlfriend, 
received $180,000 worth of contracts to run summer youth programs. In 1987, 
Alphonse Hill, a deputy mayor, was convicted of steering $300,000 in city 
contracts to a friend’s auditing firm.More generally, a lack of competition for 
government contracts actually leads to higher costs and creates perceptions of 
corruption. A New York Times special report, “The Contract Game: How New York 
Loses,” provides several examples. New York City’s Parking Violations Bureau 
hired American Management to help it design a system to bill for parking 
tickets and to record payment. As part of its consultancy, American Management 
wrote technical documents that became the basis for bid specification to build 
and implement the system. In 1987, the city awarded the $11 million contract to 
build and run the system to American Management, despite claims of impropriety 
from competing bidders. An audit by the New York State Comptroller showed that 
American Management had missed contract deadlines and that its system had 
billed millions of dollars in fines to New Yorkers who did not even own cars. 
The city had hoped to take over management of the system in 1990, but it has 
been unable to develop the necessary organization. Current plans anticipate 
city management in 1994. American Management has received a $10 million 
contract to run the system until 1992.The New York Times report shows that 
noncompetitive bidding is commonplace in New York City. In fiscal years 1989 
and 1990, 1,349 of 22,418 contracts recorded by the City Comptroller’s Office 
attracted only single bids; several of the single-bid contracts were for 
multimillion dollar projects. Thousands of other contracts had two or three 
bidders, a circumstance conducive to “high cost, collusion, and 
corruption.”Even in the absence of corruption, however, Starr argues that 
privatization should not be considered in terms of economic efficiency alone. 
Less government, he states, is not necessarily better; therefore, just because 
privatization may reduce the role of government in the economy, it is not 
necessarily beneficial. The voter and consumer, Starr argues, are also 
interested in access, community participation, and distributive justice: 
“Democratic politics, unlike the market, is an arena for explicitly 
articulating, criticizing, and adapting preferences; it pushes participants to 
make a case for interests larger than their own. Privatization diminishes this 
public sphere—the sphere of public information, deliberation, and 
accountability. These are elements of democracy whose value is not reducible to 
efficiency.”While it is clearly impossible to decouple privatization from the 
broader social and political issues raised by Butler and Starr, it seems 
logical that privatization decisions can and should be based primarily on 
pragmatic analyses of whether agreed-on ends can best be met by public or 
private providers. The ends need not be limited to efficiency; they need only 
be clearly specified in advance.John Vickers and George Yarrow’s recent 
article, “Economic Perspectives on Privatization,” uses economic theory to show 
that there are flaws endemic in both private and public ownership: private 
ownership is not free of its own set of problems. In short, public provision 
suffers when public managers pursue actions that are not in the interests of 
the citizenry—for example, the employment of unnecessary workers or the payment 
of exorbitant wages. Private provision suffers when private managers take 
action inconsistent with the public interest—for example, performing shoddy 
work in an effort to boost profits or denying service when costs are 
unexpectedly high.These issues, which only now are beginning to emerge in the 
privatization debate, have been showcased for managers in another context. They 
were central to the wave of leveraged buyouts in the late 1980s, which showed 
that private businesses also often suffer from managerial behavior inconsistent 
with shareholder interests. Takeover artists like Carl Icahn saw the same 
excesses in corporations that many people see in governmental entities: high 
wages, excess staffing, poor quality, and an agenda at odds with the goals of 
shareholders. Monitoring of managerial performance needs to occur in both 
public and private enterprises, and the failure to do so can cause problems 
whether the employer is public or private.
Managerial Control and Privatization
In the late 1980s, a wave of public company buy-outs swept across the 
previously insulated world of publicly traded corporations, prompted in large 
part by the failure of internal monitoring and control processes in these 
companies. These buyouts provide an important and useful analogy to 
privatization. In particular, Michael C. Jensen’s analysis of these buyouts 
makes it clear why privatization alone is insufficient to guarantee that 
providers of important services will act in the public’s interest.In his HBR 
article, “Eclipse of the Public Corporation,” Jensen argues that a variety of 
innovative organizational forms that reduce the conflict between the interests 
of owners and managers are replacing the publicly held corporation. The problem 
has been that managers in many industries, especially those with little 
long-term growth potential, have wasted company assets on investments with 
meager, if any, return. Managers have been consistently unwilling to return 
surplus cash to their shareholders, preferring to hold on to it for a number of 
reasons: excess cash provides managers with autonomy vis-à-vis the capital 
markets, reducing their need to undergo the scrutiny of potential creditors or 
shareholders. And excess cash provides managers with an opportunity to increase 
the size of the companies they run, through capacity expansion or 
diversification.This unwillingness to surrender cash to shareholders is not 
limited to a few companies. Jensen reports that, in 1988, the 1,000 largest 
public companies (ranked in terms of sales) generated a total cash flow of $1.6 
trillion. Less than 10% of these funds were distributed to shareholders as 
dividends or share repurchases. Private managers, it seems, are vulnerable to 
the same claims levied against government agencies.To monitor these tendencies 
on the part of public corporation managers, Jensen identifies three forces: 
product markets, the board of directors, and capital markets. The first two, 
says Jensen, have been falling short. Even the onslaught of international 
competition has been insufficient to prevent managers from squandering valuable 
assets. Moreover, boards of directors, consisting largely of outsiders selected 
by management who lack a large financial stake in the company’s performance, 
are often unwilling or unable to prevent managerial initiatives that do not 
enhance shareholder value.In short, managers have been able to make investments 
that do not maximize shareholder value because the processes assumed to be 
disciplining their behavior no longer function effectively. In recent years, it 
has fallen to the capital markets to assume the role of monitor. Jensen writes, 
“The absence of effective monitoring led to such large inefficiencies that the 
new generation of active investors arose to capture the lost value… Indeed, the 
fact that takeover and LBO premiums average 50% above market price illustrates 
how much value public company managers can destroy before they face a serious 
threat of disturbance.”The privatization of government assets and services has 
similar potential. But it should be clear from Jensen’s finding that private 
ownership alone is not enough to make the difference. The key issue is how the 
private managers behave and what mechanisms will exist to monitor their 
actions.It is significant that the firms that specialize in LBOs have 
organizational features that differ dramatically from the corporations they 
acquire. These key criteria—rather than the simple category of 
ownership—account for the difference in performance and prevent the waste of 
resources perpetuated by the preceding management.1. Managerial incentives tie 
pay closely to performance. There are higher upper bounds, bonuses are linked 
to clearly identified performance measures such as cash flow and debt 
retirement, and managers have significant equity stakes.2. The organization is 
more decentralized, as incentives and ownership substitute for direct 
supervision from headquarters.3. Managers have well-defined obligations to debt 
and equity holders. The debt repayments force the distribution of cash flow, 
and cash cannot be transferred to cross-subsidize divisions.The LBO firms, in 
sum, differ radically from most public corporations; it is the installation of 
these changes that created the value associated with the “reprivatization.” Had 
no such organizational changes been clear to the capital markets, the share 
prices of target corporations would not have risen as a consequence of takeover 
activity.
Monopoly vs. Competition
Like the takeovers of public corporations, the privatization of government 
assets or services is a radical organizational change. The public seeks both 
monetary and nonmonetary value, including equal access to services, adherence 
to performance standards, and a lack of corruption. The public’s goals for 
private garbage collection, for example, might include serving all members of 
the community (no matter how inconveniently located) at equal cost, disposing 
of waste in environmentally sound ways, and conducting honest bidding with city 
officials. But for these goals to be met, privatization will have to learn the 
same lesson taught by successful LBOs: managers must have effective incentives 
to act on behalf of the owners. The application of their lessons to 
privatization will help resolve the conflict between the public and the private 
providers, and identify cases where continued public provision makes sense.The 
major criterion is easy to specify: privatization will work best when private 
managers find it in their interests to serve the public interest. For this to 
occur, the government must define the public interest in such a way that 
private providers can understand it and contract for it. The best way to 
encourage this alignment between the private sector and the public interest is 
through competition among potential providers, which may include governmental 
entities. Competitors will take it upon themselves to respond to the expressed 
wishes of the citizens.The city of Phoenix’s experience with garbage 
collection, described by David Osborne and Ted Gaebler in their forthcoming 
book, Reinventing Government, illustrates the crucial role played by 
competition. In 1978, the mayor announced that the city would turn over garbage 
collection to private firms. The Public Works director insisted that his 
department be allowed to bid against the private firms, even though the city 
had promised not to lay off any displaced Public Works employees as a result of 
contracting out. After losing in four successive bidding opportunities, in 
1984, Public Works employees introduced a series of innovations that resulted 
in costs well below those of private firms; and the Public Works department won 
a seven-year contract for the city’s largest district. By 1988, Public Works 
had won back all five district contracts. The central lesson from this 
experience, says Phoenix city auditor Jim Flanagan, is that the important 
distinction is not public versus private—it is monopoly versus 
competition.Competition is the first factor to help privatization; a second, 
also learned from LBOs, is linking the compensation of private managers 
directly to their achievement of mutually recognized goals that represent the 
public interest, goals which may include a variety of criteria like those Starr 
associates with the traditional role of government.Osborne and Gaebler describe 
the extensive set of performance measurements used in Sunnyvale, California. 
City managers there are evaluated on the basis of service measures which 
include the quality of road surfaces, the crime rate and police expenditures 
per capita, the number of days when the air quality violates ozone standards, 
and the number of citizens below the poverty line. Departmental managers who 
exceed their “service objectives” receive annual bonuses that can be as much as 
10 percent of their salary.There is another reason why goals and performance 
measures are critical elements in making privatization work: the failure to 
hold private managers to agreed-on results can be very costly. In 1963, 
President Kennedy established Community Mental Health Centers to serve the 
mentally ill outside of large institutional settings. Osborne and Gaebler 
report that the National Institute of Mental Health gave millions of dollars to 
private firms to build and staff the centers—but established no monitoring 
process to track the results. A Government Accounting Office investigation in 
the late 1980s revealed that many centers had converted to for-profit status 
and served only those who could pay. Others provided psychotherapy to patients 
without serious mental illnesses. Meanwhile, write Osborne and Gaebler, 
“Perhaps a million mentally ill Americans wandered the streets sleeping in 
cardboard boxes or homeless shelters.”
Pragmatic Privatization
As these and countless other examples make clear, there is a pragmatic way to 
view privatization. It is one arrow in government’s quiver, but it is simply 
the wrong starting point for a wider discussion of the role of government. 
Ownership of a good or service, whether it is public or private, is far less 
important than the dynamics of the market or institution that produces 
it.Strikingly, these issues of managerial control have first emerged in Eastern 
Europe. The question there is less what to privatize than how to privatize. And 
the new governments realize that a privatization scheme is only as efficient as 
it is politically palatable. In Poland, the recently adopted method for 
privatizing the massive state industrial sector involves issuing shares in 
newly privatized companies and putting all the shares of many companies into a 
mutual fund. A number of mutual funds would then control the shares of all the 
companies. Citizens would receive shares in the mutual funds that would not be 
tradable for, say, one year.This plan is appealing because it provides equal 
access to the ownership of state assets and it offers citizens diversification 
against the tremendous risk of holding shares in any one or two companies. The 
shortcoming of the plan lies in its lack of control mechanisms. The fund 
managers must monitor the performance of many companies whose transitional 
problems are enormous. At the same time, there are no explicit incentives 
(other than reputation and patriotism) to ensure that fund managers act in the 
interests of shareholders. The short-term prohibition on trading shares between 
mutual funds further shields the managers from the immediate discipline of the 
financial markets. While these problems appear to be easy to anticipate, they 
have only recently come to light in Poland as politicians and economists begin 
to work through the details of the privatization program.If the LBO experience 
teaches anything, it is that the focus of the privatization debate should be on 
the nature of organizational changes, not on a broad ideological debate over 
the role and efficacy of government. The replacement of public with private 
management does not of and by itself serve the public good, just as private 
ownership alone was not sufficient to maximize value to the shareholders of 
many large corporations.Accountability and consonance with the public’s 
interests should be the guiding lights. They will be found where competition 
and organizational mechanisms ensure that managers do what we, the owners, want 
them to do.A version of this article appeared in the November-December 1991 
issue of Harvard Business Review.John B. Goodman is assistant professor at the 
Harvard Business School, where he specializes in business-government relations. 
He is the author of Monetary Sovereignty: The Politics of Central Banking in 
Western Europe(Cornell University Press, forthcoming in 1992).Gary W. Loveman 
is the CEO of Harrah’s Entertainment, in Las Vegas. ---Nesare:Masih ngotot 
bilang privatization adalah perpindahan pemilik dari negara ke swasta!!   

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