>A major problem with our dispute-resolution processes is that the person
being harassed has >to endure more harassment to draw attention to the problem.
This is, of course, hardly unique to Wikipedia or even online communities in
general, I think.
>I have long thought the Foundation ought to employ a team of specialists who
>can take up >those cases when they see them, so that the pursuit of sanctions
>is not laid at the victim's >door. This is perhaps similar to Sumana's
>suggestion that communities need dedicated >helpers who will do the emotional
>labour in conflict situations.
Would there be a good existing example of such a program we could take a look
at?
Daniel Case
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