It's like I responded earlier too... seems like no one is monitoring things at 
Spacial at times.

Bill
www.thexlive.com 
Where Music Lives...
-------------- Original message -------------- 
From: "Michael Hughes" <[email protected]> 

> It means that you need to add more IP addresses to your accepted request 
> list. I mentioned it earlier, but no one from Spacial responded 
> (surprising). 
> 
> 
> ----- Original Message ----- 
> From: "Bill Curd" 
> To: 
> Sent: Saturday, December 29, 2007 9:40 AM 
> Subject: [General-discussion] requests error 703 
> 
> 
> > Can anybody tell me what a error 703 on the requests means? 
> > 
> > 
> > 
> > Bill Curd 
> > 
> > Hope Radio Online 
> > 
> > 
> > 
> > _______________________________________________ 
> > General-discussion mailing list 
> > [email protected] 
> > http://mailman.spacialaudio.com/mailman/listinfo/general-discussion 
> > 
> > TO unsubscribe to this list, simply send a blank email to 
> > [email protected] 
> > 
> > with the subject 
> > 'unsubscribe' 
> 
> _______________________________________________ 
> General-discussion mailing list 
> [email protected] 
> http://mailman.spacialaudio.com/mailman/listinfo/general-discussion 
> 
> TO unsubscribe to this list, simply send a blank email to 
> [email protected] 
> 
> with the subject 
> 'unsubscribe' 
From [email protected]  Sat Dec 29 14:45:18 2007
From: [email protected] (Bryan Payne)
Date: Sat Dec 29 15:29:26 2007
Subject: [General-discussion] requests error 703 
In-Reply-To: <003c01c84a4c$e855b4c0$6401a...@radioman>
References: <[email protected]>
        <003c01c84a4c$e855b4c0$6401a...@radioman>
Message-ID: <bdaeecd3eba341a586575e3e6804c...@spacialceo>

Now come on guys? This is getting totally unfair!

1st - Currently it's the holidays. Most all our team is away on vacation, 
etc.

2nd - Need I remind you all this is not a "Support" list. It's a Discussion 
list right?

Besides I know for a fact that we (including myself) always monitor and when 
relevant generally reply to this discussion list, maybe not as timely as 
some of you might personally desire, but we do inevitably reply none the 
less.

I will admit the Ball was dropped recently regarding the IP change. We 
recently opened a new colo facility in Dallas and our Network admin found a 
window of opportunity to move the main Audiorealm web services to this new 
facility. However there was a failure to alert everyone of the move and the 
IP change that is associated with it. I promise that won't happen again!!

Finally, when there are support issues folks? The best recourse has and 
always will be to check the Help docs first and then if all fails, to open a 
Trouble Ticket, or even take the time to try checking the very extensive and 
vast Knowledge base as well as our online forums and now you can even use 
our new Wiki - www.spacialaudio.com/wiki

I will say that from now on and continuing through 2008, all the Spacial 
team including management will be much more vocal and will participate much 
more widely in all venues we host including this "Discussion" list. We have 
not forgotten nor forsaken you all and this Discussion list is an important 
avenue for specifically discussing trends, business and legal issues 
relevant to our industry and what the upcoming plans and or products 
releases from Spacial are, etc. You can also try checking our new blog - 
http://spacialaudio.blogspot.com

We will certainly try to address small tech issues and some configuration 
issues on this list but again , this is NOT a support list. So if your 
question is support related this would be one of the last venues we would 
monitor for that. Although most times one of you or another fellow Spacial 
client/software user will assist here, our support channels from Spacial's 
perspective are very to the point and clear!

Bryan Payne, CEO
Spacial Audio Solutions, LLC

[email protected]
www.spacialaudio.com
www.spacialnet.com
www.audiorealm.com


----- Original Message ----- 
From: "Michael Hughes" <[email protected]>
To: <[email protected]>; <[email protected]>
Sent: Saturday, December 29, 2007 12:59 PM
Subject: Re: [General-discussion] requests error 703


> It means that you need to add more IP addresses to your accepted request 
> list. I mentioned it earlier, but no one from Spacial responded 
> (surprising).
>
>
> ----- Original Message ----- 
> From: "Bill Curd" <[email protected]>
> To: <[email protected]>
> Sent: Saturday, December 29, 2007 9:40 AM
> Subject: [General-discussion] requests error 703
>
>
>> Can anybody tell me what a error 703 on the requests means?
>>
>>
>>
>> Bill Curd
>>
>> Hope Radio Online
>>
>>
>>
>> _______________________________________________
>> General-discussion mailing list
>> [email protected]
>> http://mailman.spacialaudio.com/mailman/listinfo/general-discussion
>>
>> TO unsubscribe to this list, simply send a blank email to
>> [email protected]
>>
>> with the subject
>> 'unsubscribe'
>
> _______________________________________________
> General-discussion mailing list
> [email protected]
> http://mailman.spacialaudio.com/mailman/listinfo/general-discussion
>
> TO unsubscribe to this list, simply send a blank email to
> [email protected]
>
> with the subject 'unsubscribe'
>
> 

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