if i remember correctly there was mention of an IP address change about 3 weeks ago to this very list. Is this the same that everyone is having a problem with?
----- Original Message ----- From: Shon Elliott To: Bryan Payne ; [email protected] Sent: Saturday, December 29, 2007 5:30 PM Subject: Re: [General-discussion] requests error 703 I should also mention that the IP Address change information (albeit late) was posted as a news item on spacialnet.com. If you guys have any problems with stuff, your first contact should always be support. That way we can get the problem fixed as quickly as possible. Thank you. -- -- Sincerely, Shon Elliott Spacial Audio Solutions, LLC. Network Administrator http://www.spacialaudio.com/ http://www.spacialnet.com/ This message is intended only for the use of the individual or entity to which it is addressed. If the reader of this message is not the intended recipient, or the employee or agent responsible for delivering the message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this message is strictly prohibited. If you have received this communication in error, please notify us immediately by replying to the sender of this E-Mail or by telephone. Bryan Payne wrote: > Now come on guys? This is getting totally unfair! > > 1st - Currently it's the holidays. Most all our team is away on > vacation, etc. > > 2nd - Need I remind you all this is not a "Support" list. It's a > Discussion list right? > > Besides I know for a fact that we (including myself) always monitor and > when relevant generally reply to this discussion list, maybe not as > timely as some of you might personally desire, but we do inevitably > reply none the less. > > I will admit the Ball was dropped recently regarding the IP change. We > recently opened a new colo facility in Dallas and our Network admin > found a window of opportunity to move the main Audiorealm web services > to this new facility. However there was a failure to alert everyone of > the move and the IP change that is associated with it. I promise that > won't happen again!! > > Finally, when there are support issues folks? The best recourse has and > always will be to check the Help docs first and then if all fails, to > open a Trouble Ticket, or even take the time to try checking the very > extensive and vast Knowledge base as well as our online forums and now > you can even use our new Wiki - www.spacialaudio.com/wiki > > I will say that from now on and continuing through 2008, all the Spacial > team including management will be much more vocal and will participate > much more widely in all venues we host including this "Discussion" list. > We have not forgotten nor forsaken you all and this Discussion list is > an important avenue for specifically discussing trends, business and > legal issues relevant to our industry and what the upcoming plans and or > products releases from Spacial are, etc. You can also try checking our > new blog - http://spacialaudio.blogspot.com > > We will certainly try to address small tech issues and some > configuration issues on this list but again , this is NOT a support > list. So if your question is support related this would be one of the > last venues we would monitor for that. Although most times one of you or > another fellow Spacial client/software user will assist here, our > support channels from Spacial's perspective are very to the point and > clear! > > Bryan Payne, CEO > Spacial Audio Solutions, LLC > > [email protected] > www.spacialaudio.com > www.spacialnet.com > www.audiorealm.com > > > ----- Original Message ----- From: "Michael Hughes" > <[email protected]> > To: <[email protected]>; <[email protected]> > Sent: Saturday, December 29, 2007 12:59 PM > Subject: Re: [General-discussion] requests error 703 > > >> It means that you need to add more IP addresses to your accepted >> request list. I mentioned it earlier, but no one from Spacial >> responded (surprising). >> >> >> ----- Original Message ----- From: "Bill Curd" <[email protected]> >> To: <[email protected]> >> Sent: Saturday, December 29, 2007 9:40 AM >> Subject: [General-discussion] requests error 703 >> >> >>> Can anybody tell me what a error 703 on the requests means? >>> >>> >>> >>> Bill Curd >>> >>> Hope Radio Online >>> >>> >>> >>> _______________________________________________ >>> General-discussion mailing list >>> [email protected] >>> http://mailman.spacialaudio.com/mailman/listinfo/general-discussion >>> >>> TO unsubscribe to this list, simply send a blank email to >>> [email protected] >>> >>> with the subject >>> 'unsubscribe' >> >> _______________________________________________ >> General-discussion mailing list >> [email protected] >> http://mailman.spacialaudio.com/mailman/listinfo/general-discussion >> >> TO unsubscribe to this list, simply send a blank email to >> [email protected] >> >> with the subject 'unsubscribe' >> >> > > _______________________________________________ > General-discussion mailing list > [email protected] > http://mailman.spacialaudio.com/mailman/listinfo/general-discussion > > TO unsubscribe to this list, simply send a blank email to > [email protected] > > with the subject 'unsubscribe' > > > _______________________________________________ General-discussion mailing list [email protected] http://mailman.spacialaudio.com/mailman/listinfo/general-discussion TO unsubscribe to this list, simply send a blank email to [email protected] with the subject 'unsubscribe'
