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James Henline.
Help Desk Manager
Development Manager
Spacial Audio Solutions LLC.
972-739-6420 ext: 110
www.audiorealm.com
www.spacialnet.com
www.spacialaudio.com

CONFIDENTIALITY NOTICE: This email, including any attachments, contains
information from SpacialAudio Solutions LLC., which may be confidential or
privileged. The information is intended to be for the use of the individual
or entity named above. If you are not the intended recipient, be aware that
any disclosure, copying, distribution or use of the contents of this
information is prohibited. If you have received this email in error, please
notify the sender immediately by "reply to sender only" message and destroy
all electronic and hard copies of the communication, including attachments.


On Mon, Jan 12, 2009 at 2:09 AM, Thomas Barstow <[email protected]>wrote:

> Thank You did you see my problem with Error 804.  I did ticket T41247 and
> now I see this error on my playing file.
>
> Loop error: Table 'requestlist' is marked as crashed and should be repaired
>
>
>
> At 10:48 PM 1/11/2009, you wrote:
>
>> Thomas.When you purchased SAM we tols you that is a new version came out
>> within 30 days of purchase you would be able to upgrade for free.
>>
>> SAM4 came out more than 30 days after you purchased it, there was no
>> wiggle
>> room there, 30 days free, 31 days 50 USD.
>>
>> As for the licensing.
>> You have it correct, 1 copy for your main broadcast, 1 copy for backup.
>> When you contacted us and said you needed a copy on your rig as well, the
>> only option was a DJ seat, this would fulfill the licensing requirements
>> for
>> the main and backup, and allow you to have a remote SAM on your rig.
>>
>> If there is anything I have missed please let me know.
>>
>> James Henline.
>> Help Desk Manager
>> Development Manager
>> Spacial Audio Solutions LLC.
>> 972-739-6420 ext: 110
>> www.audiorealm.com
>> www.spacialnet.com
>> www.spacialaudio.com
>>
>> CONFIDENTIALITY NOTICE: This email, including any attachments, contains
>> information from SpacialAudio Solutions LLC., which may be confidential or
>> privileged. The information is intended to be for the use of the
>> individual
>> or entity named above. If you are not the intended recipient, be aware
>> that
>> any disclosure, copying, distribution or use of the contents of this
>> information is prohibited. If you have received this email in error,
>> please
>> notify the sender immediately by "reply to sender only" message and
>> destroy
>> all electronic and hard copies of the communication, including
>> attachments.
>>
>>
>> On Sat, Jan 10, 2009 at 3:07 PM, Thomas Barstow <[email protected]
>> >wrote:
>>
>> > All I'm saying is what they said.  First when I bought it they told me
>> new
>> > version coming out within 30 days I get it free seeing I just bought it.
>> >  That's them saying not me making anything up.  Second they stated in a
>> > early message that you get two use it on two machines. Main station and
>> a
>> > backup machine.  This I was never aware of then I deleted it on my
>> machines
>> > and only have 2 machines now. But was charged 65.00.  Going by what they
>> say
>> > in message and asking when did that change.  I don't mind paying for
>> good
>> > product and service.  If I know the up front story.  Don't say one thing
>> don
>> > another. Do I think there product is good yes.  Did I get my money worth
>> > most definetly.  I hate being told one thing and another thing happens.
>> >  That's it in a nut shell.
>> >
>> >
>> >
>> >
>> > At 02:20 PM 1/10/2009, you wrote:
>> >
>> >> Mr. Barstow, you originally stated you had SAM on a (mean one) computer
>> at
>> >> your house and your laptop.  That would mean "two" computers.  In this
>> email
>> >> you explain that you have it on "your computer at the house" and on
>> "your
>> >> wife's computer at the house" and on "your laptop".  That doesn't sound
>> like
>> >> you fit the terms that James Hemline was describing which is "your main
>> >> broadcast machine, and one activation for your backup machine"  because
>> if
>> >> my math is correct, and I have no reason to think otherwise, you have
>> >> installed SAM on three computers. (e.g. 2 + = 3)  In other words, one
>> main
>> >> machine activation, and two backup machine activations.
>> >>
>> >> Of course the licensing scheme has always been based upon only one
>> machine
>> >> broadcasting with the same licensing key at the same time.  The SAM
>> >> broadcaster is very inexpensive compared to any othere similar
>> products, so
>> >> it is no real financial burden to own two or more SAM licensed copies.
>>  I
>> >> personally own two, and I know others who own up to five licensed
>> copies.
>> >> So, I'd like to explode the "myth" that SpacialAudio is "All I see is
>> >> someone eager to get my money." IMHO If anyone is trying to take
>> advantage
>> >> of anyone else, I'm thinking you should look yourself in a mirror!!!
>>  You
>> >> won't find any other software company more willing to provide service
>> and
>> >> products at a more reasonable price or in a more reasonable manner.
>> >>
>> >> Furthermore, you said, I bought Sam's 3 and about 31 to 45 days later
>> Sam
>> >> 4 came out.  That cost me 50.00 when they said I get it free."
>>  Actually
>> >> incremental upgrades within the same product release are FREE (e.g. all
>> SAM3
>> >> product upgrades)  But, no software company gives free upgrades when a
>> new
>> >> product release is offered.  (e.g. SAM4 for SAM3 users.)  IMHO, getting
>> the
>> >> SAM4 product for $50.00 is the best deal you could have ever gotten,
>> and
>> >> there's no reason you shouldn't have paid the full price of the SAM4
>> >> product.  Again, you seem like the type of fella who would "look a gift
>> >> horse in the mouth!"
>> >>
>> >> If SpacialAudio is too nice and puts up with your slams without
>> >> responding, I will tell you where the "cow ate the cabbage", and I'm
>> just an
>> >> ordinary customer like yourself.  I think you have a generous portion
>> of
>> >> chutzpah. If there are legitimate complaints, they should be heard, but
>> you
>> >> don't have a legal leg to stand on in accusing anyone at SpacialAudio
>> of
>> >> deception, and I'm not an attorney and I don't play one on TV.
>> >>
>> >> Hope you have a good day.
>> >>
>> >> Loran
>> >>
>> >>
>> >>
>> >>
>> >>
>> >>
>> >>
>> >>
>> >>
>> >> ----- Original Message ----- From: "Thomas Barstow" <
>> >> [email protected]>
>> >> To: "Antifmradio" <[email protected]>; <
>> >> [email protected]>
>> >> Sent: Saturday, January 10, 2009 10:24 AM
>> >> Subject: Re: [General-discussion] help
>> >>
>> >>
>> >>  Well the computer at the house was main station streaming...So when I
>> was
>> >>> on road if I wanted it I kick main station use laptop to play with
>> live.
>> >>> Then they said I had the software on more than one computer have to
>> pay for
>> >>> another key.
>> >>> I told them I had it on two computers at house my computer and wife.
>> So
>> >>> if my computer broke down while on road working the wife could bring
>> her's
>> >>> up..I use mine when I had time to do live shows.  That's it.
>> >>>
>> >>>
>> >>>
>> >>> At 10:57 AM 1/10/2009, you wrote:
>> >>>
>> >>>> you might be getting some information misunderstood
>> >>>> see as i understand it
>> >>>> when you started using the second copy of same on your other computer
>> >>>> that was fine because YOU were usingit
>> >>>>
>> >>>> however if any other person needs to use your copy of sam on their
>> >>>> computer
>> >>>> at the same time you are using yours, they need to get a secondary
>> KEY.
>> >>>>
>> >>>>
>> >>>>
>> >>>> ----- Original Message ----- From: "Thomas Barstow" <
>> >>>> [email protected]>
>> >>>> To: <[email protected]>
>> >>>> Sent: Saturday, January 10, 2009 9:05 AM
>> >>>> Subject: Re: [General-discussion] help
>> >>>>
>> >>>>
>> >>>>  When did that changed.  I bought Sam's 3 and about 31 to 45 days
>> later
>> >>>>> Sam 4 came out.  That cost me 50.00 when they said I get it free.
>>  Then I
>> >>>>> had Sam's 4 on two computers one at home and my laptop.  I was a
>> truck
>> >>>>> driver so when I was out on the road I could do live shows.  That's
>> cost me
>> >>>>> another 65.00 for another key for the mobile computer.  So I didn't
>> get that
>> >>>>> option.  All I see is someone eager to get my money.
>> >>>>>
>> >>>>>
>> >>>>> At 10:44 AM 1/9/2009, you wrote:
>> >>>>>
>> >>>>>> No, your friend must purchase his own key.
>> >>>>>> I see you just recently purchased SAM on the payment plan, there
>> are
>> >>>>>> already
>> >>>>>> two activations on the key.
>> >>>>>> Please remember that our license allows for one activation for your
>> >>>>>> main
>> >>>>>> broadcast machine, and one activation for your backup machine.
>> >>>>>> These are the only two installation/activations allowed with our
>> >>>>>> license for
>> >>>>>> SAM.
>> >>>>>>
>> >>>>>> I hope this helps.
>> >>>>>>
>> >>>>>> James Henline.
>> >>>>>> Help Desk Manager
>> >>>>>> Development Manager
>> >>>>>> Spacial Audio Solutions LLC.
>> >>>>>> 972-739-6420 ext: 110
>> >>>>>> www.audiorealm.com
>> >>>>>> www.spacialnet.com
>> >>>>>> www.spacialaudio.com
>> >>>>>>
>> >>>>>> CONFIDENTIALITY NOTICE: This email, including any attachments,
>> >>>>>> contains
>> >>>>>> information from SpacialAudio Solutions LLC., which may be
>> >>>>>> confidential or
>> >>>>>> privileged. The information is intended to be for the use of the
>> >>>>>> individual
>> >>>>>> or entity named above. If you are not the intended recipient, be
>> aware
>> >>>>>> that
>> >>>>>> any disclosure, copying, distribution or use of the contents of
>> this
>> >>>>>> information is prohibited. If you have received this email in
>> error,
>> >>>>>> please
>> >>>>>> notify the sender immediately by "reply to sender only" message and
>> >>>>>> destroy
>> >>>>>> all electronic and hard copies of the communication, including
>> >>>>>> attachments.
>> >>>>>>
>> >>>>>>
>> >>>>>> On Wed, Dec 24, 2008 at 8:03 PM, jan <[email protected]>
>> >>>>>> wrote:
>> >>>>>>
>> >>>>>> > hello  can any one help me end my frend   can my frend use my
>> >>>>>> key  on > sam
>> >>>>>> >  so hi can broad cast?
>> >>>>>> >
>> >>>>>> >
>> >>>>>> > jan
>> >>>>>> > _______________________________________________
>> >>>>>> > General-discussion mailing list
>> >>>>>> > [email protected]
>> >>>>>> >
>> http://mailman.spacialaudio.com/mailman/listinfo/general-discussion
>> >>>>>> >
>> >>>>>> > TO unsubscribe to this list, simply send a blank email to
>> >>>>>> > [email protected]
>> >>>>>> >
>> >>>>>> > with the subject
>> >>>>>> > 'unsubscribe'
>> >>>>>> >
>> >>>>>> _______________________________________________
>> >>>>>> General-discussion mailing list
>> >>>>>> [email protected]
>> >>>>>>
>> http://mailman.spacialaudio.com/mailman/listinfo/general-discussion
>> >>>>>>
>> >>>>>> TO unsubscribe to this list, simply send a blank email to
>> >>>>>> [email protected]
>> >>>>>>
>> >>>>>> with the subject
>> >>>>>> 'unsubscribe'
>> >>>>>>
>> >>>>>
>> >>>>> Tom Barstow  (aka DJ Bear)
>> >>>>> Visit our sites @:
>> >>>>>
>> >>>>>
>> >>>>> Moyock Weather Service
>> >>>>> www.moyockweather.com
>> >>>>>
>> >>>>> Wunderground Weather Moyock
>> >>>>> http://www.wunderground.com/US/NC/Moyock.html
>> >>>>>
>> >>>>> Internet DJ's
>> >>>>> http://www.myspace.com/internetdjs
>> >>>>>
>> >>>>> Sound Machine Radio ~ Juke Box ~
>> >>>>> www.soundmachineradio.com
>> >>>>>
>> >>>>> _______________________________________________
>> >>>>> General-discussion mailing list
>> >>>>> [email protected]
>> >>>>> http://mailman.spacialaudio.com/mailman/listinfo/general-discussion
>> >>>>>
>> >>>>> TO unsubscribe to this list, simply send a blank email to
>> >>>>> [email protected]
>> >>>>>
>> >>>>> with the subject 'unsubscribe'
>> >>>>>
>> >>>>
>> >>>> _______________________________________________
>> >>>> General-discussion mailing list
>> >>>> [email protected]
>> >>>> http://mailman.spacialaudio.com/mailman/listinfo/general-discussion
>> >>>>
>> >>>> TO unsubscribe to this list, simply send a blank email to
>> >>>> [email protected]
>> >>>>
>> >>>> with the subject 'unsubscribe'
>> >>>>
>> >>>
>> >>> Tom Barstow  (aka DJ Bear)
>> >>> Visit our sites @:
>> >>>
>> >>>
>> >>> Moyock Weather Service
>> >>> www.moyockweather.com
>> >>>
>> >>> Wunderground Weather Moyock
>> >>> http://www.wunderground.com/US/NC/Moyock.html
>> >>>
>> >>> Internet DJ's
>> >>> http://www.myspace.com/internetdjs
>> >>>
>> >>> Sound Machine Radio ~ Juke Box ~
>> >>> www.soundmachineradio.com
>> >>>
>> >>> _______________________________________________
>> >>> General-discussion mailing list
>> >>> [email protected]
>> >>> http://mailman.spacialaudio.com/mailman/listinfo/general-discussion
>> >>>
>> >>> TO unsubscribe to this list, simply send a blank email to
>> >>> [email protected]
>> >>>
>> >>> with the subject 'unsubscribe'
>> >>>
>> >>
>> >> _______________________________________________
>> >> General-discussion mailing list
>> >> [email protected]
>> >> http://mailman.spacialaudio.com/mailman/listinfo/general-discussion
>> >>
>> >> TO unsubscribe to this list, simply send a blank email to
>> >> [email protected]
>> >>
>> >> with the subject 'unsubscribe'
>> >>
>> >
>> > Tom Barstow  (aka DJ Bear)
>> > Visit our sites @:
>> >
>> >
>> > Moyock Weather Service
>> > www.moyockweather.com
>> >
>> > Wunderground Weather Moyock
>> > http://www.wunderground.com/US/NC/Moyock.html
>> >
>> > Internet DJ's
>> > http://www.myspace.com/internetdjs
>> >
>> > Sound Machine Radio ~ Juke Box ~
>> > www.soundmachineradio.com
>> >
>> > _______________________________________________
>> > General-discussion mailing list
>> > [email protected]
>> > http://mailman.spacialaudio.com/mailman/listinfo/general-discussion
>> >
>> > TO unsubscribe to this list, simply send a blank email to
>> > [email protected]
>> >
>> > with the subject 'unsubscribe'
>> >
>> _______________________________________________
>> General-discussion mailing list
>> [email protected]
>> http://mailman.spacialaudio.com/mailman/listinfo/general-discussion
>>
>> TO unsubscribe to this list, simply send a blank email to
>> [email protected]
>>
>> with the subject
>> 'unsubscribe'
>>
>
> Tom Barstow  (aka DJ Bear)
> Visit our sites @:
>
>
> Moyock Weather Service
> www.moyockweather.com
>
> Wunderground Weather Moyock
> http://www.wunderground.com/US/NC/Moyock.html
>
> Internet DJ's
> http://www.myspace.com/internetdjs
>
> Sound Machine Radio ~ Juke Box ~
> www.soundmachineradio.com
>
> My Country Space
> www.mycountryspace.com/djbear
> _______________________________________________
> General-discussion mailing list
> [email protected]
> http://mailman.spacialaudio.com/mailman/listinfo/general-discussion
>
> TO unsubscribe to this list, simply send a blank email to
> [email protected]
>
> with the subject 'unsubscribe'
>

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