Do you find that RT is slow? We use RT, and have for a long time, and I've found it's probably the slowest ticket system I've ever used. OTRS is probably the most responsive.
--- Puryear Information Technology, LLC Baton Rouge, LA * 225-706-8414 http://www.puryear-it.com Author of "Best Practices for Managing Linux and UNIX Servers" Download your free copy: http://www.puryear-it.com/bestpractices.htm Thursday, August 10, 2006, 2:09:55 PM, you wrote: > Trac is a great tracking system for software development. I find it's > not as well suited for general requests as RT is. > I've been using RT (http://www.bestpractical.net/rt) for a long while > now, and it's wonderful for handling tasks and requests for an > organization of any size > Dustin Puryear wrote: >> It's a ticket system.. it's a wiki.. it's both. Nice. >> >> http://trac.edgewall.org/ >> >> --- >> Puryear Information Technology, LLC >> Baton Rouge, LA * 225-706-8414 >> http://www.puryear-it.com >> >> Author of "Best Practices for Managing Linux and UNIX Servers" >> Download your free copy: >> http://www.puryear-it.com/bestpractices.htm >> >> >> _______________________________________________ >> General mailing list >> General at brlug.net >> http://brlug.net/mailman/listinfo/general_brlug.net >> > _______________________________________________ > General mailing list > General at brlug.net > http://brlug.net/mailman/listinfo/general_brlug.net
