It's been a while, but I remember that the wiki for RT had instructions for an easy way and a hard way to set it up. The hard way performs a lot better ;)
Dustin Puryear wrote: > What tweaking? > > --- > Puryear Information Technology, LLC > Baton Rouge, LA * 225-706-8414 > http://www.puryear-it.com > > Author of "Best Practices for Managing Linux and UNIX Servers" > Download your free copy: > http://www.puryear-it.com/bestpractices.htm > > Thursday, August 10, 2006, 2:37:28 PM, you wrote: > > >> It can be. You need to do some tweaking with the perl stuff to get it >> fast. The new version seems to improve performance as well >> > > >> Dustin Puryear wrote: >> >>> Do you find that RT is slow? We use RT, and have for a long time, and >>> I've found it's probably the slowest ticket system I've ever used. >>> OTRS is probably the most responsive. >>> >>> --- >>> Puryear Information Technology, LLC >>> Baton Rouge, LA * 225-706-8414 >>> http://www.puryear-it.com >>> >>> Author of "Best Practices for Managing Linux and UNIX Servers" >>> Download your free copy: >>> http://www.puryear-it.com/bestpractices.htm >>> >>> Thursday, August 10, 2006, 2:09:55 PM, you wrote: >>> >>> >>> >>>> Trac is a great tracking system for software development. I find it's >>>> not as well suited for general requests as RT is. >>>> >>>> >>> >>> >>>> I've been using RT (http://www.bestpractical.net/rt) for a long while >>>> now, and it's wonderful for handling tasks and requests for an >>>> organization of any size >>>> >>>> >>> >>> >>>> Dustin Puryear wrote: >>>> >>>> >>>>> It's a ticket system.. it's a wiki.. it's both. Nice. >>>>> >>>>> http://trac.edgewall.org/ >>>>> >>>>> --- >>>>> Puryear Information Technology, LLC >>>>> Baton Rouge, LA * 225-706-8414 >>>>> http://www.puryear-it.com >>>>> >>>>> Author of "Best Practices for Managing Linux and UNIX Servers" >>>>> Download your free copy: >>>>> http://www.puryear-it.com/bestpractices.htm >>>>> >>>>> >>>>> _______________________________________________ >>>>> General mailing list >>>>> General at brlug.net >>>>> http://brlug.net/mailman/listinfo/general_brlug.net >>>>> >>>>> >>>>> >>> >>> >>>> _______________________________________________ >>>> General mailing list >>>> General at brlug.net >>>> http://brlug.net/mailman/listinfo/general_brlug.net >>>> >>>> >>> _______________________________________________ >>> General mailing list >>> General at brlug.net >>> http://brlug.net/mailman/listinfo/general_brlug.net >>> >>> > > > >> _______________________________________________ >> General mailing list >> General at brlug.net >> http://brlug.net/mailman/listinfo/general_brlug.net >> > > > _______________________________________________ > General mailing list > General at brlug.net > http://brlug.net/mailman/listinfo/general_brlug.net >
