On Wed, Sep 10, 2008 at 6:59 PM, Edmund Cramp <[EMAIL PROTECTED]> wrote:
> Sure - but as it happens, our phone lines coming into the building are > underground. > So are ours. I'm referring to specific poles which are located far away (outside the subdivision) which then run underground. There are electrical transmission lines which serve my whole subdivision that were destroyed by trees up and down most of the length. Unfortunately, the telephone lines serving my whole subdivision are also on those poles. So, having AT&T vs COX phones would not have helped me. > Plus the current AT&T rates appear to be lower than COX for the level of > service that we can afford. In this case one of the most frustrating issues > was that we're opposite the main COX feed into this area so we had about > five COX trucks working on the feed opposite the office on Thursday ... we > walked over and asked them if it was possible to reconnect our cable to the > pole while they were there ... no, that wasn't their job ... so they all sat > there in their trucks for an hour then disappeared - presumably after > getting the main feed up. We then spent the next four days without phone or > internet calling their business support number via cell phone to try and get > someone out to plug us in... > > My feeling is that COX don't put their business customers first - the bulk > of their income is from cable TV and that's where their priorities are when > the services go down. > By all means, go elsewhere if you have had issues with your business service > > We were originally an EAtel customer and have nothing but good words for > them but they decided to stop service to Baton Rouge - COX had a pretty good > plan at that time. Right now it seems like AT&T are offering a better deal > and, over the years (for what THAT'S worth), I've found them to generally do > what they claim to do. I suspect that they have more experience of what to > do when the sh*t hits the fan than COX ... but that's just my 10 cents > worth. > I disagree in the sense of I have had many personal issues with AT&T, however I cannot vouch for their business services. I can think of one big business customer in BR that is still using Eatel. They kept it pretty quiet. > > Anyway - this really wasn't that bad a storm as these things go ... they > can get a lot worse than this. > For the most part, as was indicated by the JBO folks, this was the strongest storm to hit BR since Betsy. Since we are so far inland, hurricanes won't reach us at full strength. I'm thinking this is about the worst it could get for BR. > > ------------------------------ > *From:* [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] *On > Behalf Of *Andrew Baudouin > *Sent:* Wednesday, September 10, 2008 2:50 PM > *To:* [email protected] > *Subject:* Re: [brlug-general] gustav power outage > > If your AT&T lines are on the same pole as the electricity, you are > unfortunately doomed, as most of my subdivision was. Your area's phone > lines may have been fine this time but when a disaster of this magnitude > comes through, I don't think anything is safe. > > > >> > -----Original Message----- >> > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On >> Behalf Of Edmund Cramp >> > Sent: Wednesday, September 10, 2008 11:15 AM >> > To: '[email protected]' >> > Subject: Re: [brlug-general] gustav power outage >> > >> > We're off Millerville/Old Hammond and got power back on Friday morning >> but couldn't get COX out to hook the cable back to the pole until Tuesday >> afternoon. Everything in the office came back up once we got a network >> connection and we've been getting mail pouring in from the backup MX since >> yesterday. >> > >> > I'd thought that a TTL of one week on our DNS records would be fine but >> on Monday afternoon they all expired. I need to rethink our Hurricane plans >> - the current setup made sense back in 1999 but needs work now. >> > >> > Interestingly enough, our AT&T phone line stayed up the entire time... >> time to revisit their DSL access plans I think. >> > >> > Also, I need a firewall at home that runs off 12V. >> > >> > Regards >> > Edmund Cramp >> > -- >> > >> > >> > _______________________________________________ >> > General mailing list >> > [email protected] >> > http://mail.brlug.net/mailman/listinfo/general_brlug.net >> > >> > _______________________________________________ >> > General mailing list >> > [email protected] >> > http://mail.brlug.net/mailman/listinfo/general_brlug.net >> > >> >> >> >> -- >> Have Mercy & Say Yeah >> >> _______________________________________________ >> General mailing list >> [email protected] >> http://mail.brlug.net/mailman/listinfo/general_brlug.net >> > > > _______________________________________________ > General mailing list > [email protected] > http://mail.brlug.net/mailman/listinfo/general_brlug.net > >
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