Hi, Attached is a patch to the mailing list guidelines.
It provides some info on moderation process and also a new section on how to unsubscribe. It may be more appropriate for unsubscribe info to be on a separate page but I thought it was worth getting people to think about this when they subscribe rather than when they want to unsubscribe. Feel free to change it around if you prefer. Conor
? mail.patch Index: site/mail.xml =================================================================== RCS file: /home/cvspublic/jakarta-site2/xdocs/site/mail.xml,v retrieving revision 1.20 diff -3 -u -w -p -r1.20 mail.xml --- site/mail.xml 2001/12/08 00:11:17 1.20 +++ site/mail.xml 2001/12/13 12:47:20 @@ -93,7 +93,7 @@ This will almost guarantee that you will If your email is more than about a page of text, chances are that it won't get read by very many people. It is much better to try to pack a lot of informative information (see above about asking smart questions) -into as small of an email as possible. If you are replying to a previous +into as small an email as possible. If you are replying to a previous email, it is a good idea to only quote the parts that you are replying to and to remove the unnecessary bits. This makes it easier for people to follow a thread as well as making the email archives easier to search @@ -147,6 +147,16 @@ some people may only see half of the con </p> <p> +<strong>Summary: Unsubscribed posts require approval</strong>.<br/> +If you post to a list from an address which is not subscribed to that list, +your post will require approval by the list owner. This helps to reduce spam +to the list. Due to the workload of the list owner and the timezone in +which they operate it may be several hours before the post is approved +and appears on the list. Please do not send your message repeatedly in +this case - you will just annoy the list owner. +</p> + +<p> <strong>Now that you have read the guidelines above</strong>, <a href="./mail2.html"><strong>here</strong></a> is the page that gives you a listing of the different mailing lists that you can join. If you @@ -155,6 +165,45 @@ you will be sent back here to read it ag get answered. So, you might as well take the time now to read it and save yourself from looking like a fool. </p> + +</section> + +<section name="Unsubscribing"> +<p> +When you subscribe to a list, you will receive a welcome message from the +list management software. Please do not delete this message. It contains +useful information about your subscription and instructions on how to +interact with the list manager, including how to unsubscribe yourself. +</p> + +<p>In some instances, corporate mail gateways may alter your outgoing +email address so that the address under which you subscribed is no longer +the same as the address that appears when you send email. This can make it +more difficult to unsubscribe. In this situation you need to determine +the address under which you are subscribed. On the next message you +receive from the list, examine the email headers. In partcular look +for the "Return-Path:" header. It will look something like this +</p> +<source> +Return-Path: <[EMAIL PROTECTED]> +</source> +<p>In this example, your subscription address for the ant-user list is +"[EMAIL PROTECTED]". You may now unsubscribe by sending an empty +email to the following address +</p> +<source> [EMAIL PROTECTED] +</source> +<p>where, obviously, you substitute your subscribed address for +"blah=foobar.com" +</p> + +<p><strong>Do not send unsubscribe requests to the list.</strong> If, +after following the above instructions, you still have trouble unsubscribing +please contact the list owner. Sending unsubscribe requests to the list +or appending them to an active thread just disturbs the list members, +most of whom cannot help you. +</p> </section>
-- To unsubscribe, e-mail: <mailto:[EMAIL PROTECTED]> For additional commands, e-mail: <mailto:[EMAIL PROTECTED]>
