Better yet why don't we hand all our IT over to IBMGS then we don't ever need to ask for anything or fire anyone because IBMGS will do it all for us according to our IT policy which they will even kindly write for us.
Dear sir,
I'm not in the position to answer to your mail, since I'm bound to a set of NDAs, SLAs and various other TLAs with assorted SOPs.
In case you really want me to look into your enquiry, please file a
request-for-empathy ticket (we even had an external company create a
webapp for this!) on our Global Presence e-X-tranet website, and it will
be passed into oblivion through various layers of indirection, line and
business management, and in any case will not fall onto my desk before
the procedure for yearly renewal of the procedure for
request-for-sympathy enquiry handling is being conducted by some real executive management consultant rather than these IBMGS wannabees.
Respectfully yours,
</Catbert> -- Steven Noels http://outerthought.org/ Outerthought - Open Source, Java & XML Competence Support Center Read my weblog at http://blogs.cocoondev.org/stevenn/ stevenn at outerthought.org stevenn at apache.org
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