Good morning, I have a scientist trying to connect to the main table browser and she is receiving an "internal server error". We have reset her browser, and tried different browsers and we are still receiving errors. I have included a screen shot below of an example of one of the errors we are getting. Any help in this situation would be greatly appreciated. Thank you!
http://genome.ucsc.edu/cgi-bin/hgTables?command=start Error 500: Internal Server Error The page you requested resulted in a server problem on our systems. We hate this type of error immensely and we're sure that you do as well. While we have logged it and rapidly pursue any problems on our systems, sometimes extra information from the user can pinpoint the cause of the problem for us and help us prevent it in the future. If you have information that you would like to provide about what led to the error, please email us at [email protected]. If you are unable to access commonly-used features on our website, it is possible that you may need to reset your Genome Browser with the following URL: http://genome.ucsc.edu/cgi-bin/cartReset. This will replace your stored settings with the default configuration and will return your Browser to the state it was in when you first accessed it. We apologize for the inconvenience. http://genome.ucsc.edu/cgi-bin/hgGateway Cristina Molina Apple Systems Admin - Genetics 210.258.9613 _______________________________________________ Genome maillist - [email protected] https://lists.soe.ucsc.edu/mailman/listinfo/genome
