Hi Christina and Diego, Thank you for reporting this issue. We are currently having trouble with one of our servers and are working to getting it fixed as soon as possible. We apologize for the inconvenience.
Thank you, Katrina Learned UCSC Genome Bioinformatics Group On Mon Mar 5 08:50:16 2012, Diego Pereira wrote: > > It happens to me too. > Thank you, > Diego > > El día 5 de marzo de 2012 11:16, Cristina Molina > <[email protected]> escribió: >> >> Good morning, >> >> I have a scientist trying to connect to the main table browser and >> she is receiving an "internal server error". We have reset her >> browser, and tried different browsers and we are still receiving >> errors. I have included a screen shot below of an example of one of >> the errors we are getting. Any help in this situation would be >> greatly appreciated. Thank you! >> >> http://genome.ucsc.edu/cgi-bin/hgTables?command=start >> >> Error 500: Internal Server Error >> >> The page you requested resulted in a server problem on our systems. >> >> We hate this type of error immensely and we're sure that you do as >> well. While we have logged it and rapidly pursue any problems on our >> systems, sometimes extra information from the user can pinpoint the >> cause of the problem for us and help us prevent it in the future. If >> you have information that you would like to provide about what led to >> the error, please email us at [email protected]. >> >> If you are unable to access commonly-used features on our website, it >> is possible that you may need to reset your Genome Browser with the >> following URL: http://genome.ucsc.edu/cgi-bin/cartReset. This will >> replace your stored settings with the default configuration and will >> return your Browser to the state it was in when you first accessed it. >> >> We apologize for the inconvenience. >> >> >> http://genome.ucsc.edu/cgi-bin/hgGateway >> >> >> >> Cristina Molina >> Apple Systems Admin - Genetics >> 210.258.9613 >> >> _______________________________________________ >> Genome maillist - [email protected] >> https://lists.soe.ucsc.edu/mailman/listinfo/genome > _______________________________________________ Genome maillist - [email protected] https://lists.soe.ucsc.edu/mailman/listinfo/genome
