On Sun, Jul 26 2015, Jc García wrote: > 2015-07-26 14:55 GMT-06:00 Alan McKinnon <[email protected]>: >> >> Is that "Alan" as in me? >> > No, I should have written "Allan", I didn't notice the 'll' also as he > was the original poster and I didn't see any post from others with > same name I omitted the last name. > Interesting experience you share anyway, of course I was referring to > the support you get for laptop as a regular PC user, not enterprise > grade.
You are right the gap is large. I was happy with the service I got so bought one of our boys a consumer dell laptop. He eventually needed service and I called dell for him (as an ordinary consumer). It was a horror show. allan
