--- Neil Bothwick <[EMAIL PROTECTED]> wrote:
> Hello Dan Farrell,
>
> > Seagate's customer service I've never dealt with.
> I just send in the
> > drive, and a working one comes back in 60 days or
> so.
>
> That is customer service, albeit rather slow
> service. IBM replaced a
> faulty Deathstar drive in less than two weeks.
>
My SATA drive, Western Digital, was replaced in three
days. The tech took my card number and immediately
sent off the new drive with the proviso that he would
charge me for the new one if the old one didn't arrive
in 30 days.
>
> --
> Neil Bothwick
>
> Veni, vermini, vomui
> I came, I got ratted, I threw up
>
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