Andrea Aime wrote:
> Jody Garnett ha scritto:
>
>> Although I am tempted to toughen up the language a bit: "A supported 
>> module is a commitment from the PMC to the user community that this 
>> stuff will work (and we confident enough that we can fix it in a 
>> timely fashion)"
>>
>> Perhaps you mean in terms of bug fixes? Responding to bug reports 
>> within two weeks, make level of detail required known,  and level of 
>> detail required for action known (ie make service availabl, provide 
>> unit test, support page with consulting rates)
> Nope, I really meant in terms of answering users questions. I don't 
> understand why the gold star scale for plugins does not require 
> answering user mails. This is bad imho.
Okay I see what you mean - for library we have:
- Supported - user docs, module maintainer watches user list, answers 
email etc.. (example referencing)

And for plugin we have:
- Optimized - has been tuned to meet hard performance requirements 
(example shapefile)

I will bug you on IM and we can update the page.
Jody




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