On 08/09/2017 12:09, Colin Law wrote:
On 8 September 2017 at 11:23, Alan Milewczyk <a...@soulman1949.com> wrote:

Remember ffmeg has no customers, no-one pays for it. The documentation
is maintained by the community (I assume).  Documentation for open
source is always a problem as few are prepared to put in the time and
effort required.

Sure, I recognise that, however, I think back to DOS/Windows/MS Office manuals of times gone by and they were heavy voluminous tomes full of features, indeed they were structured by feature. As Jim has said, great for looking up detailed syntax when you knew what you were looking for but not very user-friendly apart from that.

On 08/09/2017 12:58, Jeremy Nicoll - ml gip wrote:
On 2017-09-08 11:23, Alan Milewczyk wrote:

Couldn't agree more, it's the big failing of the IT industry. Manuals
detailing features are not what customers want, they require "how to"
tutorials.

Well, not the whole IT industry.  IBM's manuals (and most of those from
other software & hardware vendors whose products were installed in data
centres) always seemed exemplary to me, with - often - separate manuals
for



The customer had to pay quite a lot for the software, manuals and support
but then again IBM's programmers, support staff and technical authors did
need to be paid.


Agreed, lunch has to be paid for, which is fair enough.

Anyway, I fear I've prolonged this OT discussion enough.

A

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