Dear Colleagues,

Greetings from the KnowNet Initiative at <http://www.knownet.org> and
the Digital Governance Initiative at <http://www.digitalgovernance.org>

Digital Governance is a project of the KnowNet Initiative. KnowNet
Initiative aims to popularize the use of ICT for empowerment and
development in developing countries, while DigitalGovernance.org
explores and disseminates innovative models by which ICT can be used in
developing countries to lead to better governance. Do have a look at
both the websites and we are sure that you will find a lot of useful
resources in it.

We now have over 950 members from over 85 countries as a part of this
virtual initiative launched over 18 months back. And this has singularly
contributed to maintaining rich and diverse information resources on
both the websites. We now have resources from Nepal, Indonesia,
Malaysia, Cameroon, Zimbabwe, Kenya, Vietnam, Philippines, Sri Lanka,
Uzbekistan, Kyrgyzstan, Brazil, Peru, Argentina, Costa Rica, Guyana,
Pakistan, Israel, India and many others. We thank all the contributors
who over the months have shared different web resources, links and case
studies through this initiative.

Both the initiatives function on a continuous learning mode. And more
knowledge products (similar to this) would be brought into light in the
subsequent updates. These occasional updates may be subscribed by
sending a blank email to [EMAIL PROTECTED] The
updates are basically a compilation and reflection of the experiences
shared by many of the E-governance practitioners and researchers working
in the South.

We are still at the beginning of the century and yet very exciting
developments are happening on the E-governance front in South. More and
more number of people are getting connected to some or other form of
telecommunication and the network of interconnected people is
geometrically rising. Whilst it is true that link to emails/ Internet is
integral to large sections of people living in developed countries and
there is a huge North-South divide in terms of connectivity, it does not
mean that the South is not benefiting from getting connected to the
telecommunications network. Interestingly, in comparison, the impacts of
getting connected are very much different. And "Impacting Governance" is
the front where the adoption of modern technologies could lead to (and
is leading to) more radical changes in South than in North.

And the South may have so much more to offer on how to innovatively use
ICT to impact on governance processes. This is because, the Southern
models often create communication channels between Individuals and
Governance mechanisms where none existed earlier and thus lead to their
greater popularity and faster adoption. Nevertheless, this does not
imply that E-governance should become an elixir or the only desirable
solution for better governance.

Electronic Governance has to be realized by focusing on the two-way link
between Government and Citizens.

The link from Government to Citizens, provides an interface for the
Government to reach out to the citizens. But this will happen only if
the Government promotes the culture of information-sharing and has the
intentions to foster participation and create greater awareness among
the citizens. This often may not be the case and such an attitude will
not happen immediately, especially at the national level. Information
continues to be power in countries with high levels of information
asymmetry and sharing of information could thus be construed as
lessening of power or having to be more transparent- both of which- may
high political risks in the eyes of traditional power holders.
Nevertheless, changes could be incremental. For instance, in India, some
of the States went much ahead in putting state government related
information and procedures on the Internet, in comparison to the country
as a whole. And it was often because of the positive efforts of some
individual politicians/ government offices who take the political risk
and in process paved way for a more transparent governance. The
incremental effect has led to a more concerted efforts such as national
recommendations to earmark $587 million in addition to the 3 percent
plan outlay of each ministry for e-governance and convergence projects.
In some countries, the seeds of change has been more at the national
level and the central governments have served as a role model for the
state governments to follow. The process of using e-governance may be
incremental or centralized but the effectiveness of such government
provided interface will still largely be dependent on the level of
openness and risk-bearing capacity of the Government officials/ offices
to make way for direct citizen involvement.

The other link is from Citizen to the Government-in which electronic
governance opens up an interface where the citizens demand participation
in governance mechanisms- be it at the local, national or international
level. The caveat is that under normal circumstances, the citizens may
not be at the stage where they are pro-actively able to demand and push
for spaces in decision-making. To take it even further, there may not be
much willingness to directly engage with the governance processes or
provide information to the governance machinery. The level of
disengagement could be a function of past experiences with government
engagement, illiteracy, skewed powered equations, opportunity cost for
time spent, and existing information levels. The empowerment stage is
the crucial stage which has to be achieved before citizens pro-actively
start to engage in decision-making processes at Individual or Community
level. In absence of it, the citizen to government interface will
continue to be usurped by a few and may not lead to a governance
mechanism which is more effective than the existing one.

This shatters the myth that E-governance occurs automatically, when
people are provided with ICT connectivity. Interestingly a benchmarking
research study (2001) brought out by Taylor Nelson Sofres, puts
countries like Great Britain and Malaysia into low bracket of
E-governance users whereas India and Hungary comes into the medium
bracket E-governance users. (In terms of Internet penetration, India and
Hungary come under low-penetration bracket, and Great Britain and
Malaysia under medium-penetration bracket).

For Electronic Governance to become significant and also effective, one
has to examine the ways in which government could be made to adopt an
information sharing culture and at the same time, ordinary citizens
could be made more interested in engaging with the government. The low
voter turnout in some of the countries such as Great Britain and India
does signify that some sections of people have adopted a minimal
engagement approach with the government due to several reasons.
Electronic governance cannot be served as an elixir or even a marginally
better solution in such cases. Voter turnouts do not become
significantly better whether elections get conducted online in
comparison to those done in the physical domain.

The solution may lie in 2 domains and both need to be taken up
simultaneously for optimal results. The first is the domain of the
Government Offices and Officials. It becomes increasingly important to
sensitize government officials and bureaucrats to the positive impact of
Information sharing and how it could aid their work and bring greater
recognition to it rather than creating hindrances and political risks.
The younger class of government officials need to be drawn into this
mindset so that they may adopt it in a smaller jurisdiction first to
gain some immediate successes. This is more likely to create an
incremental and expanding effect in terms of number of government
officials adopting it and the jurisdictional area in which there is a
greater access to information.

The second domain is the Citizens Domain. An active push is required to
break the attitude of the common citizen that "Nothing Changes through
individual engagement with the government machinery." The role of the
NGOs, citizen groups, academic institutions, political leaders is
instrumental in demonstrating the strengths of information and knowledge
networks and how people can effectively engage in these networks to
promote information sharing and opinion building. A community, which
shares information among each other, is more likely to succeed when
engaging with the government since alternate channels for communications
may not have much support. And the value of such a knowledge network
grows as more number of users participate in it. As a consequence, some
of these networks have been very successful in tacking local issues such
as better implementation of government schemes, better health facilities
etc. (See our other project- KnowNet Initiative at
http://www.knownet.org which explores the use of ICT for empowerment)

It needs to be stated that Better Governance does not always happen
automatically. There has to be a demand for it and requires a suitable
threshold beyond which bad governance becomes intolerant. E-governance
can prove to be a good tool in promoting good governance and making
people more intolerant of bad governance.

As always we look forward to your reactions, feedforward on E-governance
issues. You are invited to share your independent views as an
E-governance practitioner, researcher or a user.

You could write to us at [EMAIL PROTECTED]

Best,

Vikas Nath
Inlaks Fellow, LSE, UK
Founder, KnowNet.org Initiative and DigitalGovernance.org
Email: [EMAIL PROTECTED]
Homepage: http://www.vikasnath.org


**********************************************************************

KEY WEB UPDATES ON THE SITE OF Digital Governance at
http://www.digitalgovernance.org


** Publications on E-Governance in South

The website has links to over 100 relevant publications largely relating
to South. Some sample links:

Taylor Nelson Sofres Government Online Study 2001
http://www.tnsofres.com/gostudy/
The study is a result of interviews with over 29,000 individuals across
27 countries. The GO study was researched and written by Taylor Nelson
Sofres. It provides global and national benchmarks relating to the use
of government services online and perceptions of safety when providing
personal information to Government.


E-Government: Enabling Asia-Pacific Governments and Citizens to do
Public Business Differently
Clay G. Wescott
http://www.adb.org/Documents/Papers/E_Government/default.asp This paper
begins with a brief review of the potential benefits of e-government in
supporting public sector reform. It then gives some examples of adoption
of e-government in recent years in the Asia-Pacific region, to see the
extent to which these benefits have materialized. It analyzes six stages
of e-government, and reviews both the benefits and challenges of each
stage, highlighting different processes of adoption in different types
of jurisdictions. Finally, there is a discussion of three major,
cross-cutting challenges effecting all stages, and directions for
further research.


Electronic Media in Rural Development: Individual Freedoms to Choose
versus Politics of Power and Control" (including case studies of
Vietnam, Indonesia and Peru)
Robin van Koert
www.btinternet.com/~rvankoert
This research conceives of development as a process, aimed at increasing
people's individual political, social and economic freedoms, or
capabilities, and at enabling them to make their own choices and
decisions. Free and independent information dissemination plays an
important role in that process. In rural areas of developing countries,
radio, for example, is very important in disseminating information.
However, this information does not always meet the existing demand for
information. In addition, physical distances typically hamper exchanges
of existing information, knowledge and experience.


Legislative Assembly Websites in Central America: Citizen Participation,

Transparency and Accountability
Katherine Reilly
http://katherine.reilly.net/e-governance/LegislativeAssemblies.pdf This
working paper is the first in a series of short think pieces that form
part of the research process for a study of e-governance in Central
America. This larger study is looking at the use of Internet by Central
American governments. In particular, it will examine if Central American
governments are making use of ICTs to improve transparency,
participation, equity and accountability in public policy.


** Case Studies on E-governance in South

The Digital Governance website has links to over 60 Southern
case-studies.

Some of the recently added links are:

Nepal: A district puts old records to new digital uses
http://www.undp.org/dpa/frontpagearchive/2001/october/16oct01/index.html

Old records used to lie in dusty corners in Kanchanpur, a district in
far-west Nepal. Now they have become part of the digital revolution.
Kanchanpur is one of the areas in this mountainous country most
dedicated to using information technology to modernize public
administration and promote local development.


UGANDA : Mobile Phone Use Has Improved Public Discourse
http://allafrica.com/stories/200107100343.html
The growing number of mobile phones is transforming the Ugandan society.
While there is evidently increased excitement about the emergent
technology, the ease and convenience of communicating has improved
public discourse and given impetus to development initiatives. Now
villagers can even fire questions at the Ugandan president, both
parties, of course, living worlds apart.


Zimbabwe: Kubatana.net
http://www.kubatana.net/
Harnessing the democratic potential of email and the internet in
Zimbabwe.The NGO Network Alliance Project (NNAP) aims to strengthen the
use of email and internet strategies in Zimbabwean NGOs and civil
society organisations. The NNAP will make human rights and civic
education information accessible to the general public from a
centralised, electronic source.


Costa Rica: Democracia Digital
http://www.democraciadigital.org
A non-profit civic initiative directed towards using information and
communication technology for the extension and the enrichment of the
democratic coexistence of the Costa Rican society, facing the beginning
of a new century. The strategy aims at information dissemination on
subjects relative to the public interest and creation of new spaces of
consultation.


**Links to E-governance

The website has almost 100 links to good resoures on E-governance. Some
of the recently added one are:

Global Corruption Report
http://www.globalcorruptionreport.org/
The Global Corruption Report 2001, launched on 15 October 2001, is the
new publication of Transparency International (TI), the leading global
anti-corruption NGO. It provides an overview of 'the state of
corruption' around the globe.


Indonesia: Infoprada
http://www.infoproda.com/
Monitoring Indonesia's new regional autonomy laws and regulations;
decentralization of powers to its provincial administrations and local
governments (regencies and cities); governance reform; tax, aid,
environment and social equity; investment and development opportunities.


Institute on Governance : Governance and the Web
http://www.iog.ca/about/themes-ict.html
The Institute believes that new technologies, and in particular the
Internet, are having a profound effect on governance. For example, these
technologies create new expectations among citizens for how governments
should interact with them, and how services should be delivered. The
internet provides civil society organizations around the world with
greater access to information, and enhances their opportunities to
collaborate and to bring pressure to bear on policy makers.


Worldwide Resources on Government
http://www.gksoft.com/govt/
Comprehensive database of governmental institutions on the World Wide
Web: parliaments, ministries, offices, law courts, embassies, city
councils, public broadcasting corporations, central banks, multi-
governmental institutions etc.


Election Resources
http://www.electionresources.org/
In this space you will find links to Internet sites around the world
which provide complete and detailed national and local election
statistics, as well as other election resources.


Kyrgyzstan Government Site
http://www.law.gov.kg
Internet is being used by political parties and NGOs to distribute their
documents and network with each other and organizations abroad. This is
the official government site which serves like an official gazette -
everyone gets to read documents signed by prime-minister and president.




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