Dear GKD Members,

The problem with ICT for local government is that there is never enough
money or people to do the job right. I have experienced this very
problem in my own country, Indonesia. I will give you an example and I
am sure the story is the same in other developing countries.

We started decentralization of the government responsibilities many
years ago. Ministry of Health tried to decentralize a lot of
responsibilities as was demanded by the law. The World Bank funded
putting computers into kecamatan (Moderator's Note: 'district') to help
improve their operations. The trouble was that the funding was too
limited and most of the kecamatan did not get enough funds for them to
use ICT to do their new responsibilities. Some of the funding required
matching from the local government and many were not able to meet this
requirement. This was not the fault of the Ministry of Health or the
Government of Indonesia. As for my opinion, it was the fault of the
World Bank's limited funding. These things cannot be done halfway or
quickly. You need a lot of training and helping people change the way
they gather, analyze and use the information in addition to the
computers and the Internet.

The funding is one problem, but there is an even bigger problem. Donors
are saying that decentralization will help "transparency" which means
that the local people will be able to see what their local government is
doing and will be able to have more control over it. But at the local
level the people do not know how to get the information that will keep
their local government honest.

This problem can be solved. Since it is impossible to train all the
people in how to use ICT to get information, I think the best way is to
train the local civil society organisations. It is an obvious solution!
The problem is that the World Bank and other donors like to work with
and through the government, and the government is often the main
problem! Whereas the local community organisations can give ICT training
and honest advice to local people about how to use ICT to get
information they need. But of course it is also important that the
donors pick the right community organisations because often
profit-minded private companies act as though they are nonprofit and
working on behalf of the local populations.

This shows that ICT for decentralization can only work if the local
people are involved and in control. They know the honest local
organisations. They know what information they need about their
government. I am very worried that this donor decentralization fad (as I
call it) will make things worse in the local areas because ICT can make
dishonest and powerful people even more powerful, even if they are at
the local government level. My question, that was not posed by the
Moderator, is: How can we get the international donor organisations to
support local communities to use ICT so they can make local government
better?

Thank you for listening to my views.


Eddi Sakti



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