I've had some trouble in the past getting them to respond to me on
behalf of others. I no longer deal with them.

As with all of the retailers I list on the site, there are many people
in the forums who have had good experiences with Zenni. I think I hear
one coming.

- Ira
http://glassyeyes.com

On Sep 9, 8:10 pm, MattWarner <[EMAIL PROTECTED]> wrote:
> Is Zenni Optical difficult to contact?  We placed an order on the
> Sunday over the labor day holiday, and I was trying to get a tracking
> number for the shipment, as we're planning to leave town this Friday
> and I wanted to be sure to leave a note for the delivery driver if
> we'd be absent for the scheduled delivery.  I've tried the phone
> number in my confirmation email several times and I've replied by
> email, also, but the phone always gives me a "fast busy" like it's
> disconnected and the email was unanswered.  Does anyone know if they
> tend to be difficult to contact?
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