well, the good news is that I recieved a reply to a Zenni inquiry of a couple days ago. So, at least I assume that means they are still in business. :-)
I must say that the reply is a bit hard to believe, but MIGHT be valid at least. I have NEVER heard of a shipment being captured by USA customs for over a month, which is their claim. Especially with so few hiding places as eyeglasses. I work at a place that sends prototype electronics "boxes" back and forth to Asia and indeed we have problems with Customs (literally) ripping into our "mysterious" boxes and sometimes delaying critical shipments for a week, and maybe pushing two weeks. I have personally never heard of more than a month delay, especially for something as obvious as eyeglasses. But it COULD be true. Its definitely a "pull" system to get updates from Zenni, and I detect a bit of irritability that I am bugging them about an order thats been out for almost 6 weeks. And I have yet to actually receive anything. Is this a freak situation? I dunno. I will certainly be tracking THIS forum for trends versus anomolies, before ordering from them again. And I will post when the finally come in, and in what condition. Sad thing is, based on personal experiences through work, USA Customs can trash stuff they are "inspecting". Sometimes its hard to believe they are on our side. The following is the reply I finally received tonight 12/2 from zenni: ******************** You were sent an e.mail advising that the shipment which contains your glasses has been held in Customs at the Port of Oakland. We anticipate release of this shipment in the next day or so, as has been the case for over three weeks. The glasses were finished, and shipped from the lab on the 27th of October. Information advising of this possibility is on the website under General Information, "Production and Shipping." Since the terrorist attacks, the US Government has the right to inspect any shipment coming into, or leaving, the US. This shipment happens to have been detained for such a random inspection. Custom made merchandise is always charged at the inception of the order. This is an industry wide practice. When we have received the glasses in our office, they will be sent to you by priority mail at no additional charge. We apologize for the inconvenience this government intervention has caused you, and we appreciate your patience and patronage. Thank you for your interest in Zenni Optical. --~--~---------~--~----~------------~-------~--~----~ Check us out at the oft-updated http://www.glassyeyes.com! You received this message because you are subscribed to the Google Groups "GlassyEyes" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [EMAIL PROTECTED] For more options, visit this group at http://groups.google.com/group/glassyeyes?hl=en -~----------~----~----~----~------~----~------~--~---
