Well they just issued the chargeback for me, so I feel better now know it is
resolved at least.


On Fri, Dec 12, 2008 at 8:03 AM, Deb <[email protected]> wrote:

> I need the group's help a bit to know if I did the right thing.  I ordered
> a pair of prescription sunglasses from 39Dollarglasses at the start of
> November, and I have still not received my order.  Customer service keeps
> saying '2 more days we'll get your lenses in, or in 2 more days the order
> will be shipped'.  Ever see the movie the Money Pit? The contractor's
> estimate was always '2 weeks'.  I feel like sort of like that with vague
> answers and estimates I keep getting.
>
> I finally lost my patience with them this week and asked them to cancel the
> order and credit my credit card.  I've not heard back from them since I made
> that request. I am very dissapointed, since I had similar problems with the
> first order I placed with them, but it only took 2 weeks to resolve, not
> over a month.
>
> On the bright side they did ship my husband's glassses. I am the one who is
> cursed I think.
>

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