The website is still up - I would assume that if it's still up they're
still technically "open" but I'm finding the customer service kind of
lacking.

I'm also waiting to hear back from them about a return and how I
should go about it.  I figured they were probably out for the holiday
last week, but I still haven't heard anything yet.


-KD


On Dec 27, 11:30 pm, TruthSetsYouFree <[email protected]>
wrote:
> I ordered my glasses from Goggles4u on December 10. It is now December
> 27th and they have not yet shipped. They contacted me on the 14th
> asking me to pick a "full rim" frame. I already had a full rim frame
> in my initial order, so I explained this but also included another
> full rim frame as a backup. They emailed me back saying they would let
> me know promptly if there is any further problems.
>
> Well I have not heard anything back since and on the next business day
> it will be 19 days since my order and no word on my glasses shipping.
>
> I am getting VERY CONCERNED about this. I need my glasses ASAP because
> I scratched my current ones and I have had to struggle with them for
> all this time.
>
> I am sending them an email today and will keep you all updated on how
> this progresses. I hope they at least give me an update on the status
> of my order instead of keeping me in the dark 19 days later!

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