Well, they're still open, but I can't say they're timely about getting back to you. I replied back to them on the 30th with my prescription that they asked for and haven't heard anything back yet. All I got when I sent a reply email inquiring about it is another form email.
I was trying to give them the benefit of the doubt because of the holiday, but my patience is starting to wear out. If I don't get a response from an actual person soon, I will be a very unhappy camper. Talk about ridiculous. -KD. On Dec 30 2008, 11:20 am, "K.D." <[email protected]> wrote: > I heard from them today, so yes, they are still open for business. > > -K > > On Dec 29, 3:40 pm, "K.D." <[email protected]> wrote: > > > The website is still up - I would assume that if it's still up they're > > still technically "open" but I'm finding the customer service kind of > > lacking. > > > I'm also waiting to hear back from them about a return and how I > > should go about it. I figured they were probably out for the holiday > > last week, but I still haven't heard anything yet. > > > -KD > > > On Dec 27, 11:30 pm, TruthSetsYouFree <[email protected]> > > wrote: > > > > I ordered my glasses from Goggles4u on December 10. It is now December > > > 27th and they have not yet shipped. They contacted me on the 14th > > > asking me to pick a "full rim" frame. I already had a full rim frame > > > in my initial order, so I explained this but also included another > > > full rim frame as a backup. They emailed me back saying they would let > > > me know promptly if there is any further problems. > > > > Well I have not heard anything back since and on the next business day > > > it will be 19 days since my order and no word on my glasses shipping. > > > > I am getting VERY CONCERNED about this. I need my glasses ASAP because > > > I scratched my current ones and I have had to struggle with them for > > > all this time. > > > > I am sending them an email today and will keep you all updated on how > > > this progresses. I hope they at least give me an update on the status > > > of my order instead of keeping me in the dark 19 days later! --~--~---------~--~----~------------~-------~--~----~ Check us out at the oft-updated http://www.glassyeyes.com! You received this message because you are subscribed to the Google Groups "GlassyEyes" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/glassyeyes?hl=en -~----------~----~----~----~------~----~------~--~---
