I do not think that any of these online lenses are made in the US and
most of the online companies have either no definition for
progressives as multifocal, or define progressives to be
bifocals....ZENNI for one, Glasses4U another, etc..

You should get a full refund because the lenses are defective and not
because you wnat to return them. The scam appears to be to state that
50% is max refund and then produce poor lenses which will be returned
so the company makes 50% on bad lenses and gets the frame/lenses back
to reuse (at least the frame).

Progressive online SCAM!

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