I am in the U.S., but my orders from EBD have always come via USPS, two-day Priority Mail. I don't even know if they can ship Priority Mail to Canada, but if they tried to do that, maybe it's possible that it did trigger something at your end, such as a need for a signature or something? But honestly, it sounds more likely that the post office in your city simply did not deliver your glasses to you as they should have done.
Just so you know, EBD sends the glasses in little blue boxes that just fit the eyeglass case for each pair; when I ordered two pairs at once, they taped the two boxes together, so you can visualize that this is not a terribly large package but perhaps too large to fit into a small mail box. Still, as you say, they should simply have held it for you at the post office to pick up. I hope someone in Canada with experience will see this! Good luck - I hope you get your glasses soon. On Mar 5, 9:58 am, Woe <[email protected]> wrote: > Hi > I hope someone is gonna be able to help me. > > On the day of the 2 for 1 sale at EyeBuyDirect I bought 2 glasses.As > far as I know everithing went as normal,but weeks and weeks passed and > I've recieved nothing.Yesterday they sent me an e-mail: > > Hello, > > Welcome to EyeBuyDirect and thank you for your order. > > Regarding your order, we would like to inform you that your order has > been shipped out to you by USPS on Tuesday 17th of February, 2009. But > we just received the returned of your glasses, items due to any of > these reasons : > > 1. insufficient shipping address > 2. no recipient > > And here is the address we shipped your glasses to, kindly check if it > is the correct address: > > adress, street > city,postal code > province,contry > > We will wait for your reply on this concern and resend your glasses to > you when we get the correct shipping address. > > I changed the address to keep it personnal.But it was exactly like I > made it here so you can see and explain to me.I buy frequently online > and a few times from hong kong,never a shiiping delay.The adress form > looks fine to me. > > I gave them a slightly different address form,hoping it was the > problem. > > The "2. no recipient" well,I don't understand at all.First,I'm not > even sure what they mean.I live in Canada,in Quebec city,an I talk > french.I'm just not sure what they mean.Do they need someone to answer > at the door for the box?If so,whe are in trouble.Me and my husband are > working full time outside the house.I don't know how it's called,the > thing where the postman put the letters and the small boxes at our > door.That thing is quite small.Maybe it is the problem? > > But even then,we should normally have been able to go to the post > office and grab the box.It happened frequently in the past.No one was > at home,the guy gave us a paper telling us where our box was,and we > were able to go take it at the post office. > > I know my question may look stupid.But I need my glasses quickly and I > don't know what went wrong or exactly how to make sure everything will > go fine this time. > > Is there someone here frome Canada who could tell me how it went for > them? > Anyone else have an explanation for me,please? --~--~---------~--~----~------------~-------~--~----~ Check us out at the oft-updated http://www.glassyeyes.com! You received this message because you are subscribed to the Google Groups "GlassyEyes" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/glassyeyes?hl=en -~----------~----~----~----~------~----~------~--~---
