Hi, I am sorry to hear that you are not happy with the way we handled the inquiry. We are now offering live chat during 9:00 to 5:00 EDT. One of our live agent will help you immediately.
Steve On Apr 5, 8:25 am, margo <[email protected]> wrote: > I am so frustrated with this business and don't know what to do. > > On 2/4, I ordered 2 pair of glasses. One regular, one with sunglass > lenses. (Incidentally, I had ordered the sunglasses because I was > going on vacation, and don't have any sunglasses.) > > Early March (about two weeks before my vacation), I receive both sets > of glasses. However, neither of them are usable. I took them to my > eyedoctor, who checked the prescription, and both pair were > incorrect. > > I contacted the establishment, and while they sent an initial email > very quickly, it took another two weeks for them to get my order in > the works. (Of course, meaning that there was no way I would have > sunglasses in time for my trip.) > > Then, about two weeks later, both replacement pair arrive. The plain > eyeglasses are correct (enough--I didn't have them checked, but I can > see fine out of them). However, the sunglasses are still totally > wrong. > > So, I wrote to them, and haven't heard a peep back. That was over a > week ago. I emailed them again yesterday, and there has been no word. > > I'm starting to get worried I'm just out the $50 i paid for them. But > to me that's a LOT of money, and I can't afford to have it gone for > nothing. > > Any advice? --~--~---------~--~----~------------~-------~--~----~ Check us out at the oft-updated http://www.glassyeyes.com! You received this message because you are subscribed to the Google Groups "GlassyEyes" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/glassyeyes?hl=en -~----------~----~----~----~------~----~------~--~---
