Even though you're officially out of warranty, have you contacted Zenni?
It's worth giving them a chance to make things right for you.
Last year, Zenni was known for the exceptional value of those titanium
frames...it might be worth asking if there is anything they can do to help
you out. It never hurts to ask...especially if you ask nicely.
-- Chuck Knight
On Mon, May 18, 2009 at 4:21 PM, Thom <[email protected]> wrote:
>
> This is an interesting thread for me.
> MY experience seems to be quite different.
> The online sources absolutely nailed my prescription. In fact much
> better than the brick and mortar place I was going to.
>
> I am getting gunshy of buying online due to MY experience with FRAME
> quality, and I have NOT been buying the cheapest frames from Zenni et
> al.
>
> My "shape memory titanium" frames from Zenni LOOKED very good, but
> they always seemed a bit flimsy, so I handled them extremely gently.
> After only 5 months, they SNAPPED exactly in half on the nose bridge
> wire...completely unfixable(even with nerd tape!) and completely past
> warranty. But FAR short from lasting as long as ANY of the brick and
> mortar store glasses I have owned, and with a 6 week wait to get those
> glasses, its a painful wait to replace them, even if they were only
> $35.
>
> My other frame from another source came to me with a pre-mangled frame
> for a $100 pair of online glasses.
>
> Am I just bucking the odds for bad luck or are there sources that have
> better quality or are their particular types of frames I should steer
> clear of? (such as anything with a CLAIM of "titanium"?)
>
> Thom
>
>
> >
> > > > He went ahead and tested the lenses against the prescription I
> ordered. They were, and I use this term quite precisely, a *perfect* match
> for my written prescription. They ran the tests 4 times, because apparently
> a *perfect* set of lenses is a very rare thing.
> >
> > > > He wanted all the information about it...3 of his nurses now have
> pairs from Zenni, and they recommend it to some of their patients.
> >
> > > > I've had 5 pairs ...I had 3 checked by this man, and they were all
> absolutely perfect.
> >
> > > > I definitely think I "get what I pay for."
> >
> > > > -- Chuck Knight- Hide quoted text -
> >
> > - Show quoted text -
>
> >
>
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