Dear lon32,

I am sorry to hear you've had trouble getting through to us. Our live
chat is available M-F from 9-5 EST as well as our phone support. As a
rule, we try to answer all emails in 24 hours or less. Please try
contacting us again as I expect you should be able to get through.
We hope to hear from you soon!

dr.marc
39dollarglasses.com

On Jun 17, 5:33 pm, lon32 <[email protected]> wrote:
>      Just wanted to relate my experience with 39dollarglasses.  I
> emailed them an ordering question a couple of weeks ago and never got
> a reply.  So I called them today and was on perpetual hold.  The
> recording suggested using the live chat feature on their website
> instead, so I hung up and tried that.  After I typed in my question,
> the site said there was no one there to chat.
>      Three contact attempts via three channels, three strikes.  I’m
> done with 39dollarglasses.

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