I placed an order for new lenses on an existing frame on June 18th, made payment and mailed the frames that day.
GlobalEyeglasses received the frames on June 20th. Via live chat I checked on the order status around July 10th and was told they were in progress. I emailed again on July 13th and received a reply on July 17th that the glasses were in their main lab and in progress. Requested information via chat again on July 20th (a full 30 days since they received the frames) and was told that they were still in progress. Apparently the lenses were damaged during fitting to the frames. I asked when I should expect to receive them or when I should inquire again about their status, she advised I should check back in on July 27th for a status update. Their website claims a turnaround time: "Average time of Lens Replacement Service is 4-12 days from the time we receive your eyeglasses." That's my experience thus far... will advise when/if I ever receive the frames and will report back on their quality. --~--~---------~--~----~------------~-------~--~----~ Check us out at the oft-updated http://glassyeyes.blogspot.com! You received this message because you are subscribed to the Google Groups "GlassyEyes" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/glassyeyes?hl=en -~----------~----~----~----~------~----~------~--~---
