Overgeneralized. While it isn't as easy to deal with overseas outlets when there is a problem, they're not tossing in random lenses and hoping you don't notice.
Additionally, the comment "Something goes wrong with your glasses several years later, then you can just go to these stores and they usually fix it for no charge," is something that may be possible, but try this with any of the mall stores 366 days after a purchase. I think you'll find that they're quite unwilling to be a big help except for a bullshit percentage off on a new pair. Mistakes happen to be sure. Online and off. Online I certainly lean towards places like EyeBuyDirect and 39DollarGlasses because they do stand more firmly behind their products. Offline, I'll never do that again. - Ira On Oct 1, 11:09 am, lakeunderrain <[email protected]> wrote: > Only good thing with online eyeglasses stores is PRICE. > Everything else can be trouble. > I ordered many eyegalsses online, but I am sure that many of those I > purchased have incorrect prescriptions. You can't find out wrong > prescription unless you take it to a local optometrist. If you just > 'FEEL' your prescription is wrong and send it back to them, then they > will simply say that they are fine. There's nothing really you can do > about it. > > Be careful with buying from overseas store. If something goes wrong, > it will be really difficult to deal with it. > It is NOT unusual to see problems with quality of eyeglasses these > guys make. To me it seems like they throw in whatever lens they have > in stock. Your prescription is -2.5 but they don't have it, then they > seem to throw in -2.75 or -2.25 lens. You ordered AR coating, but if > they don't have lens AR coated from factory, then they would just > throw in no AR coated lens and pray you don't complain. If you > complain and want to return, these guys are not very willing to pay > for return shipping. > > If it is not the price, I would never purchase from online. But the > price difference is too huge to ignore. > My B&M store wanted to charge me $600 for progressive/transition lens. > (Just for lens) > Another B&M store I had to pay $400 for polycarbonate - Crizal AR > coated lens with new frame. > Their craftsmanship is superior than these online guys. Their customer > service is good, Something goes wrong with your glasses several years > later, then you can just go to these stores and they usually fix it > for no charge. all good services BUT it's way to expensive. $600 for > two pieces of plastic???? > > I hate to deal with online eyeglasses stores but I will keep using > them because the savings are too huge. > > On Sep 30, 8:01 pm, Jankdc <[email protected]> wrote: > > > I had mixed experience with buying online. While there are savings to > > be had, it hasn't been easier than going to a store and picking out > > frames. I've needed to educate myself and take responsibility for > > making it work. I think that lots can go wrong, and I found that it > > is important to get your glasses checked by your optometrist no matter > > who you get your lenses from. > > > I found glassyeyes a couple of months ago and the idea of $40 > > eyeglasses that looked good excited me. So two weeks ago I went and > > got my first eye exam in over 7 years. I called optometrists and > > scheduled with one who said I could get my pd measurement. I was > > looking at different sites for taller glasses and found some that I > > liked at eyebuydirect and was thinking of some rimless from zenni or > > optical4less. I pulled the trigger on > > these:http://www.eyebuydirect.com/mu-fashion-glasses-p-2196.html. Cost was > > $40.57 shipped with ar coating and the 15% glassyeyes discount. I made > > the purchase Sunday 9/20 and got them next saturday (9/26). > > > I was going to hold off on purchasing my next pair just to see how it > > went but came across firmoo from the discussion on glassyeyes > > forum:http://tinyurl.com/y95zys2 > > > I went to the website and saw these > > glasseshttp://www.firmoo.com/eyeglasses-p-1017.html. > > I decided to buy them because they were only $14.40 shipped with ar > > coating and their discount code "firstorder". I bought them Monday > > 9/21 in the morning. I got an email and tracking code on 9/24 that > > they were shipped and received them Monday 9/28. > > > Both were incredibly fast delivery, the Firmoo glasses were shipped > > from China. > > > I chose both glasses based on my current frame size, temple is 140mm. > > > Note: both were shorter than what I wanted. The height measurement is > > from the outside of the frame, not the height of the lens. I was > > looking for something with a lens height of larger than 36mm. These > > were both shorter that what I want. > > > Eyebuydirect: > > Nice sturdy glasses, good looking, but were uncomfortable to wear. The > > temples were bent inward and hurt the side of my head and the nose > > pinched. I went to Walmart and had them adjusted the next day on > > Sunday. I did some shopping and had them adjust them again before > > leaving. I wore the new pair on Monday, but by the end of the day I > > had a headache. The frames were still uncomfortable, and I thought the > > pressure from the frames caused the headache. I decided that on > > Wednesday the 30th, I'd take them to my eye doctor and have his staff > > member try to fit it. I didn't have much hope and on Tuesday, started > > a return order. I got instruction on how to return the frames that > > day. Fortunately, there were a pair from Firmoo waiting Monday night. > > > Firmoo: > > Attractive glasses, plastic frame felt thinner than the Eyebuydirect > > frames. There is also more flex in the frames, which actually made > > them more comfortable. They fit just right and were very comfortable. > > I wore them on Tuesday and they worked great, no headache at the end > > of the day. Definitely a keeper. > > > Wednesday at the eye doctor's. > > I described to his assistant what was happening with the glasses and > > asked that she check the lenses against my prescription and see if she > > could adjust the one pair of frames. > > She first checked the Eyebuydirect glasses. Prescription was off in > > the right lens by 5 degrees and that the diopter were both off. She > > said that may be why I was getting a headache. > > > She said that the ones from Firmoo were right on. > > > I sent the Eyebuydirect glasses back. > > > I know that many here have had great success with Eyebuydirect, and > > certainly the shipping and return has been very good, but I don't > > think that I'll be purchasing from them again. Firmoo is a new site, > > they don't register on the internet archives (http://www.archive.org/ > > web/web.php), which means that they are probably less than a year old. > > I imagine that as their business grows, they will raise prices, and > > may have some growing pains. If you buy from them, please let us know > > how they work for you. > > > I am very glad that I bought from two different sites. I am also glad > > that one of the pairs were good. If I only had the pair from > > Eyebuydirect, I would have been extremely frustrated. If I hadn't had > > them checked, I may not have noticed that the lenses were off. I will > > buy again from Firmoo. I'll let you know how it works when I do. > > > My recommendation is buyer beware, do your research, and have a third > > party check the lenses versus your prescription (I think that this is > > a good idea even if you get them from Wal-mart or a B/M store). > > > Final issue is cost. There is no question that I saved money, the > > question is how much. One way that I can look at this experience is > > that I have one pair of glasses for $14.40. Another way is that I am > > out $8 on shipping for the other frames. Even though my optometrist > > didn't charge me, I'm going to send him something (I only think that > > it is fair). Also, there is an issue of my time, how much is my time > > worth? I spent doing research as well as making the return. > > > In the end, I have a very nice pair of glasses that I like and will > > keep, but are not exactly what I wanted (I wanted something taller). > > --~--~---------~--~----~------------~-------~--~----~ Check us out at the oft-updated http://glassyeyes.blogspot.com! You received this message because you are subscribed to the Google Groups "GlassyEyes" group. 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