I want to say that Eyebuydirect was very responsive with the return. I have had no trouble with it. I am sure that if I wanted to, they would have worked to make the prescription right.
While the glasses from Firmoo were shipped from China, on their contact page, they list a New York address: http://www.firmoo.com/contact.html On Oct 1, 4:29 pm, Ira Mitchell <[email protected]> wrote: > Overgeneralized. While it isn't as easy to deal with overseas outlets > when there is a problem, they're not tossing in random lenses and > hoping you don't notice. > > Additionally, the comment "Something goes wrong with your glasses > several years later, then you can just go to these stores and they > usually fix it for no charge," is something that may be possible, but > try this with any of the mall stores 366 days after a purchase. I > think you'll find that they're quite unwilling to be a big help except > for a bullshit percentage off on a new pair. > > Mistakes happen to be sure. Online and off. > > Online I certainly lean towards places like EyeBuyDirect and > 39DollarGlasses because they do stand more firmly behind their > products. Offline, I'll never do that again. > > - Ira > > On Oct 1, 11:09 am, lakeunderrain <[email protected]> wrote: > > > Only good thing with online eyeglasses stores is PRICE. > > Everything else can be trouble. > > I ordered many eyegalsses online, but I am sure that many of those I > > purchased have incorrect prescriptions. You can't find out wrong > > prescription unless you take it to a local optometrist. If you just > > 'FEEL' your prescription is wrong and send it back to them, then they > > will simply say that they are fine. There's nothing really you can do > > about it. > > > Be careful with buying from overseas store. If something goes wrong, > > it will be really difficult to deal with it. > > It is NOT unusual to see problems with quality of eyeglasses these > > guys make. To me it seems like they throw in whatever lens they have > > in stock. Your prescription is -2.5 but they don't have it, then they > > seem to throw in -2.75 or -2.25 lens. You ordered AR coating, but if > > they don't have lens AR coated from factory, then they would just > > throw in no AR coated lens and pray you don't complain. If you > > complain and want to return, these guys are not very willing to pay > > for return shipping. > > > If it is not the price, I would never purchase from online. But the > > price difference is too huge to ignore. > > My B&M store wanted to charge me $600 for progressive/transition lens. > > (Just for lens) > > Another B&M store I had to pay $400 for polycarbonate - Crizal AR > > coated lens with new frame. > > Their craftsmanship is superior than these online guys. Their customer > > service is good, Something goes wrong with your glasses several years > > later, then you can just go to these stores and they usually fix it > > for no charge. all good services BUT it's way to expensive. $600 for > > two pieces of plastic???? > > > I hate to deal with online eyeglasses stores but I will keep using > > them because the savings are too huge. > > > On Sep 30, 8:01 pm, Jankdc <[email protected]> wrote: > > > > I had mixed experience with buying online. While there are savings to > > > be had, it hasn't been easier than going to a store and picking out > > > frames. I've needed to educate myself and take responsibility for > > > making it work. I think that lots can go wrong, and I found that it > > > is important to get your glasses checked by your optometrist no matter > > > who you get your lenses from. > > > > I found glassyeyes a couple of months ago and the idea of $40 > > > eyeglasses that looked good excited me. So two weeks ago I went and > > > got my first eye exam in over 7 years. I called optometrists and > > > scheduled with one who said I could get my pd measurement. I was > > > looking at different sites for taller glasses and found some that I > > > liked at eyebuydirect and was thinking of some rimless from zenni or > > > optical4less. I pulled the trigger on > > > these:http://www.eyebuydirect.com/mu-fashion-glasses-p-2196.html. Cost was > > > $40.57 shipped with ar coating and the 15% glassyeyes discount. I made > > > the purchase Sunday 9/20 and got them next saturday (9/26). > > > > I was going to hold off on purchasing my next pair just to see how it > > > went but came across firmoo from the discussion on glassyeyes > > > forum:http://tinyurl.com/y95zys2 > > > > I went to the website and saw these > > > glasseshttp://www.firmoo.com/eyeglasses-p-1017.html. > > > I decided to buy them because they were only $14.40 shipped with ar > > > coating and their discount code "firstorder". I bought them Monday > > > 9/21 in the morning. I got an email and tracking code on 9/24 that > > > they were shipped and received them Monday 9/28. > > > > Both were incredibly fast delivery, the Firmoo glasses were shipped > > > from China. > > > > I chose both glasses based on my current frame size, temple is 140mm. > > > > Note: both were shorter than what I wanted. The height measurement is > > > from the outside of the frame, not the height of the lens. I was > > > looking for something with a lens height of larger than 36mm. These > > > were both shorter that what I want. > > > > Eyebuydirect: > > > Nice sturdy glasses, good looking, but were uncomfortable to wear. The > > > temples were bent inward and hurt the side of my head and the nose > > > pinched. I went to Walmart and had them adjusted the next day on > > > Sunday. I did some shopping and had them adjust them again before > > > leaving. I wore the new pair on Monday, but by the end of the day I > > > had a headache. The frames were still uncomfortable, and I thought the > > > pressure from the frames caused the headache. I decided that on > > > Wednesday the 30th, I'd take them to my eye doctor and have his staff > > > member try to fit it. I didn't have much hope and on Tuesday, started > > > a return order. I got instruction on how to return the frames that > > > day. Fortunately, there were a pair from Firmoo waiting Monday night. > > > > Firmoo: > > > Attractive glasses, plastic frame felt thinner than the Eyebuydirect > > > frames. There is also more flex in the frames, which actually made > > > them more comfortable. They fit just right and were very comfortable. > > > I wore them on Tuesday and they worked great, no headache at the end > > > of the day. Definitely a keeper. > > > > Wednesday at the eye doctor's. > > > I described to his assistant what was happening with the glasses and > > > asked that she check the lenses against my prescription and see if she > > > could adjust the one pair of frames. > > > She first checked the Eyebuydirect glasses. Prescription was off in > > > the right lens by 5 degrees and that the diopter were both off. She > > > said that may be why I was getting a headache. > > > > She said that the ones from Firmoo were right on. > > > > I sent the Eyebuydirect glasses back. > > > > I know that many here have had great success with Eyebuydirect, and > > > certainly the shipping and return has been very good, but I don't > > > think that I'll be purchasing from them again. Firmoo is a new site, > > > they don't register on the internet archives (http://www.archive.org/ > > > web/web.php), which means that they are probably less than a year old. > > > I imagine that as their business grows, they will raise prices, and > > > may have some growing pains. If you buy from them, please let us know > > > how they work for you. > > > > I am very glad that I bought from two different sites. I am also glad > > > that one of the pairs were good. If I only had the pair from > > > Eyebuydirect, I would have been extremely frustrated. If I hadn't had > > > them checked, I may not have noticed that the lenses were off. I will > > > buy again from Firmoo. I'll let you know how it works when I do. > > > > My recommendation is buyer beware, do your research, and have a third > > > party check the lenses versus your prescription (I think that this is > > > a good idea even if you get them from Wal-mart or a B/M store). > > > > Final issue is cost. There is no question that I saved money, the > > > question is how much. One way that I can look at this experience is > > > that I have one pair of glasses for $14.40. Another way is that I am > > > out $8 on shipping for the other frames. Even though my optometrist > > > didn't charge me, I'm going to send him something (I only think that > > > it is fair). Also, there is an issue of my time, how much is my time > > > worth? I spent doing research as well as making the return. > > > > In the end, I have a very nice pair of glasses that I like and will > > > keep, but are not exactly what I wanted (I wanted something taller). --~--~---------~--~----~------------~-------~--~----~ Check us out at the oft-updated http://glassyeyes.blogspot.com! You received this message because you are subscribed to the Google Groups "GlassyEyes" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/glassyeyes?hl=en -~----------~----~----~----~------~----~------~--~---
