Independent verification is the way to handle this.
The dispensary's responsibility is to produce glasses matching the
order. In other words, their job is to match the values which you
entered in. Once they achieve this, their job is done.
Consequently, whether or not you can see out of them, you need to
determine whether or not the glasses match what you ordered.
Write down your prescription, and take it with you to an optometrist's
office, or even some place like Sears or WalMart Optical. They can
check lenses. Tell them "I just got these, and wanted someone ELSE to
verify that they're correct. They just don't seem right."
This service is usually free.
If the glasses don't match what you ordered, then send them back to
$39. Their results should be identical...and you have it
independently verified.
If, however, they match what you ordered, then the dispensary did not
make an error... The error would be your doctor's prescription, and
it would be his responsibility to make it right.
-- Chuck Knight
On Thu, Oct 15, 2009 at 6:35 PM, kaliree <[email protected]> wrote:
>
> My glasses are single vision. I do have some mild astigma, but that's
> it.
>
> My PD numbers are:
>
> Right: 30.5
> Left: 27.0
>
> Also, my prescription is:
>
> Sphere Cylinder Axis
> OD: -2.00 -1.25 00
> OS: -2.25 -.075 90
>
> There is note as well. It says "poly.ar" if that means anything. I
> have no idea how to read a prescription, so does this help answer any
> questions? Does anyone else have some insight?
>
> Thanks for your comments!
>
> On Oct 12, 11:11 pm, powrwrap <[email protected]> wrote:
>> > On Oct 11, 11:20 pm, kaliree <[email protected]> wrote:
>> > I sent them back to have $39 examine them, but they claim that they
>> > were properly made. I double checked the prescription that I gave to
>> > them, and it is correct. The only number I may have screwed up is the
>> > PD. $39's site only had a text field for a single PD number, but on my
>> > prescription I have two different numbers, one for the right eye and
>> > one for the left eye. I assumed (and this is the only assumption I
>> > made) that I should add the two numbers together and give the total to
>> > $39 as my PD. Was that a mistake? Should I have specified the
>> > difference in my PD for each eye?
>>
>> Adding the two PD numbers together should not be a factor in you not
>> being able to see with these glasses. The best situation would have
>> been to list both numbers, but practically speaking, adding them
>> together shouldn't make much of a difference. BTW, what were the PD
>> numbers?
>>
>> You don't say if they are single vision or progressives. I assume they
>> must be progressives by the way you describe the problem.
>>
>> > Any suggestions would be appreciated. I want to buy a pair of regular
>> > glasses in addition to a correct pair of prescription sunglasses, but
>> > even at these prices I can't afford to make mistakes.
>>
>> You should have brought the glasses into an optometrist and had them
>> measure the prescription for you on a lensometer. Since you sent them
>> back to 39Dollar Glasses there is no independent way for you to verify
>> if the lenses in the glasses actually matched your prescription.
>>
>> I suppose you could spend the money to have them shipped back to you
>> and have them checked for accuracy. Then if they didn't grind the
>> lenses to match your prescription you have a valid argument for a full
>> refund. Otherwise, I don't think there is much you can do.
>>
>> You might go back to the doctor's office and have the doc quickly
>> double check the distance part of your prescription. You'd sit in the
>> chair and have him dial up the lenses until you could see the distance
>> part correctly and then have him read off the numbers. Compare the
>> numbers to the prescription he gave you. They should be the same.
> >
>
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