All of my correspondence was with their location in Mableton, GA. I'm sure that many people have had good experiences when they got the order right the first time. But I think as my experience and their F rating with the Better Business Bureau shows, if they screw something up, don't count on them rectifying the problem. Why take the risk with these guys when there are other companies out there at the same price point?
They screwed up on so many levels with my order, but for me being lied to by their lab manager Kevin takes the cake. And if the guy didn't lie, the incompetence is mind boggling. Just to reiterate, I sat on the phone with their lab manager who supposedly held my glasses in his hands, read to me the model number from the frame, said that he saw no flaws in the lenses and recited to me the output of his machine that was supposedly showing the correct prescription. What do I get back in the mail? The same screwed up glasses I sent them, with severe, completely obvious defects in the lens and the totally wrong prescription. Basically, these guys really don't give a flip about their customers. --~--~---------~--~----~------------~-------~--~----~ Check us out at the oft-updated http://glassyeyes.blogspot.com! You received this message because you are subscribed to the Google Groups "GlassyEyes" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/glassyeyes?hl=en -~----------~----~----~----~------~----~------~--~---
