Has anyone ever used this company before, had any issues? I ordered three pair, two regular and one polarized sunglasses. The regular were great, no problem. The polarized sunglasses had a flaw on the lens. I was given an authorization form to send the glasses back. They went in the mail on 23 Dec 2009. I have not heard a single peep from anyone. On Sunday I emailed the "Andy" from customer service. I heard nothing back. I emailed again tonight, requesting a repaired pair of sunglasses or my money back and if I did not hear from them I would be contacting the Better Business Bureau. I'm a bit more than torked that they walked off with my $98.98 AND the sunglasses.
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