I've used framesdirect.com twice for a particular frame and style
unavailable elsewhere. Both times, the finished product was excellent,
perfect on my somewhat unusual prescription, with excellent
workmanship on the edges of the lenses. That said, they took a month
to deliver, and their prices are high (but still less than local
retail). Customer service on the phone was friendly and responsive.
They call your eye doctor to verify your prescription, so a slightly
out-of-date RX will not be accepted there.

An alternative in this category is coolframes.com in New York. They
offer a good selection of designer frames, though not as extensive as
framesdirect. Prices on frames vary, usually competitive with
framesdirect, sometimes substantially less. Prices for lenses in my
prescription were a lot less than framesdirect, and the quality for me
has been excellent. Turnaround time was about 10 days. All in all,
it's a great alternative to boutique optical stores.

On Aug 29, 6:54 pm, "[email protected]"
<[email protected]> wrote:
> So I'm in the market for a new pair of glasses and wondered if anyone
> has feedback on framesdirect.com?
>
> I don't think there's anything better about name brand vs. non but I
> guess I'm fairly picky in the attributes I want: plastic frames,
> rectangle-ish in shape, at least 51 mm lens width and in the brown/
> reddish/purple-ish color family (but not a tortoise shell design).
> I'm currently wearing a pair I got from zenni a couple years ago that
> I like a lot, but they don't have that style anymore and now the faux
> wood grain pattern on the frames is peeling off.
>
> I can't find a pair I like on any of the cheaper sites so I'm looking
> at deciding among a few "designer" frames and wondered about the
> service/possible return options on frames direct.

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