Agreed. Most internet companies, even the big ones like Amazon or eBay, are
really set up to be contacted by email. Try the standard method of email,
before you go for something so unusual as a phone call.
Email gives you something "in writing" in the process, so if you have reason
to be worried, it's well documented.
-- Chuck Knight
On Sun, Sep 12, 2010 at 10:24 AM, Jankdc <[email protected]> wrote:
> I ordered from them about 10 months ago and got good service. Try
> email.
>
> On Aug 30, 4:41 pm, cherubie <[email protected]> wrote:
> > Has anyone ordered from firmoo.com? I've been trying to call them to
> > ask about my order, but cannot get to them. They seem to have 4
> > different voicemail messages that alternate (one of which is in
> > Chinese). I also get 2 beeps, and then that's it. On one of the
> > voicemails, it tells the caller to leave a message, but then again,
> > there's no one on the line! I can understand if I called at a busy
> > time, or they would pick up once in a while, but I tried calling
> > probably 6 times today, and the phone actually range ONCE. Should I be
> > worried?
>
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