Get me your information and I'll get someone to look into it to see
what's up.

- Ira

On Sep 21, 12:31 pm, Bullet875 <[email protected]> wrote:
> I have ordered glasses and re-lensing several times from
> 39dollarglasses.com and have always been very happy. However, I
> recently sent a pair of Moscot frames to them to be re-lensed. They
> received my frames on August 30, but I have not received the glasses
> yet. I have a thick prescription and wanted transitions progressive
> lenses so I wasn't worried about the time that they have had the
> frames. When I went to the site to check order status it says the
> glasses are in production and then the box underneath the order states
> the glasses were sent. I received two other pair of glassses in that
> order, but not the Moscots.
>
> I have called several times and been placed on hold (no one ever
> answered)and have emailed (have not received a response). I also sent
> a customer service message through the live messenger, and no one
> responded. Should I be worried?

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